Video Screencast Help

Hi suppportone more Issue in

Created: 23 Jul 2012 • Updated: 17 Mar 2014 | 1 comment
This issue has been solved. See solution.

Hi suppport

one more Issue in same case to I had upgrade LTO drive also with HP LTO-4 to Dell-LTO 5 .. when go for remove drive it's ask for shift media on new drive .. click on  " Yes to All " .. afterwords @ night backup not comes with error Message " Acess Denies " does it's needs some other setting ?

3 to 4 server with Remote Agent Installed that Agent needs to change anything in server or Agent side ?

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CraigV's picture


Moved to a new discussion. This doesn't sound like a BE error. I've never seen something like that. If you're getting that error in BE, please post it here.

Otherwise if you're getting that error on the library itself, then it is a library/hardware issue.

Otherwise use tapeinst.exe to uninstall the old drive and then install the drivers for the new drive.


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