Video Screencast Help

Hi TEam,Could please someone

Created: 15 Nov 2013 • Updated: 23 Dec 2013 | 3 comments
This issue has been solved. See solution.

Hi TEam,

Could please someone help me to sort this issue out. We bought a Dell Server with Windows server 2012 and also bought a tape library along with it and have bought the Symantec Backup exec, nOw the Symantec backup exec doesnt get installed on the windows Server 2012, Please let me know the other options for me.

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CraigV's picture


Only 1 of 2 choices here:

1. If you can downgrade to Windows Server 2008 R2, then BE 2012 with SP2 will run on that server.

2. If you can't, wait till BE 2012 R2 Beta is released early next year...and in stating this, I'm not being funny either.

If it is urgent that you get backups running, and can't downgrade, wait, or find another server to run backups in the meantime, then you'd need to look elsewhere.


Alternative ways to access Backup Exec Technical Support:

sidd3009's picture

If you are unwilling to wait till the release of Backup Exec 2012 R2(which would support installation of Backup Exec as a Media Server on a Windows Server 2012) then a possible workaround is: 

1. We would need a separate server which would work with Windows Server 2008 R2. 

Note: An evaluation version of Windows Server 2008 R2 for 180 days can be obtained by referring to the following link: 

2. Install Backup Exec 2012 on the server which is running on Windows Server 2008 R2. You may refer to the following link for getting help on it: 

Step By Step guide to download and install Backup Exec 2012 

3. Install the Backup Exec 2012 Agent for Windows on the Windows Server 2012 by referring to the following link: 

How to install Backup Exec 2012 Agent for Windows 

Note: Your Tape Library would then need to be connected to the server which runs Windows Server 2008 R2. 


Siddhant Saini
Former Symantec Senior Technical Support Engineer 
Symantec Technical Specialist 
Symantec Certified Specialist.

pkh's picture

Why are you essentially repeating what has been said earlier?