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Hidden Search Feature LuceneFullTextSearchService.asmx?

Created: 08 Aug 2012 • Updated: 08 Aug 2012

There is a file, curiously called, "LuceneFullTextSearchService.asmx" located in: 

"C:\Program Files\Symantec\Workflow\ProcessManager\LuceneFullTextSearch\"

I know that Lucene is an open source Apache project. The project site describes it as follows: "Apache Lucene(TM) is a high-performance, full-featured text search engine library written entirely in Java. It is a technology suitable for nearly any application that requires full-text search, especially cross-platform."

Is this useable in any way? Just asking before I invest any time looking into it, only to later discover that there is no way that this is ever going to work. You can access the web service on your ServiceDesk 7.1 SP2 server like this:

 http://<ReplaceWithYourServerName>/ProcessManager/LuceneFullTextSearch/LuceneFullTextSearchService.asmx