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Hide Symantec Notification Icon On SEP client taskbar

Created: 09 Oct 2012 | 5 comments
Baljeet's picture
Baljeet
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Hii Friend's

I am facing problem in SEPM 12 MP1. I am not able to hide symantec notification icon in client taskbar. I am also do the Server mode setting.

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elango252006's picture
elango252006
Hide Symantec Notification Icon On SEP client taskbar - Comment:09 Oct 2012 : Link

 

Hi Baljeet,

Please  find the below KB links:

 

For general servers pr clients, this could be done by following the below links:

http://www.symantec.com/business/support/index?page=content&id=TECH102884

http://www.symantec.com/business/support/index?page=content&id=TECH97207

If you are trying to do this on citrix / terminal servers,then the below KB article would best suit:

http://www.symantec.com/business/support/index?page=content&id=TECH91070

Hope that helps!

 

Cheers,

Elango M.

Please let us know if the posts help by marking appropriate ones as "Solutions".

 

Best Regards,

Elango Mathivanan

CCNA, SCS (SEP 12.1)

Please do not miss out to mark "solution" for those posts that meet your expectations:)

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pete_4u2002's picture
pete_4u2002 Symantec Employee
Hide Symantec Notification Icon On SEP client taskbar - Comment:09 Oct 2012 : Link

whats the notification thats popping up? you need to look into the policies and need to disable it,

Cheers!
Pete

Help Link: http://www.symantec.com/business/support/overview.jsp?pid=54619

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Ashish-Sharma's picture
Ashish-Sharma
Hide Symantec Notification Icon On SEP client taskbar - Comment:09 Oct 2012 : Link

HI,

1) hide SEP notification icon - it is Possible, check this Article:

http://www.symantec.com/docs/TECH102884

2) start menu group - It is Possible by creating a Custom Package and deploying it, check this Article: http://www.symantec.com/docs/TECH165801

How to prevent SEP features from being disabled in the client GUI in SEP 12.1

http://www.symantec.com/docs/TECH168990 

Reference: https://www-secure.symantec.com/connect/forums/how-hide-symantec-endpoint-protection

Thanks In Advance

Ashish Sharma

SEPM Knowledgebase Documents  

 

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Chetan Savade's picture
Chetan Savade Symantec Employee Technical Support Accredited
Hide Symantec Notification Icon On SEP client taskbar - Comment:09 Oct 2012 : Link

Hi,

To hide notification icon please follow the steps:

Go to the Specific client group > Policies > Location specific setting > Client user interface settings > Edit settings >  Uncheck 'Display the area notification icon'

But SEP will be available through Start --> All Programs

However if you wish to disable an access then you can always refer this article

How to prevent SEP features from being disabled in the client GUI in SEP 12.1

http://www.symantec.com/docs/TECH168990

Chetan Savade
Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

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Mithun Sanghavi's picture
Mithun Sanghavi Symantec Employee Technical Support Accredited
Hide Symantec Notification Icon On SEP client taskbar - Comment:10 Oct 2012 : Link

Hello,

To hide the shield icon we will need to add the following registry (dword 32bit) and set the value to 0

HKLM\SOFTWARE\Symantec\Symantec Endpoint Protection\SMC\LaunchSmcGui

You will need to restart SMC service before you can see the effect.

When disabling SmcGui, the following functionalities are also disabled:

  • No SEP icon on the system tray
  • No ability to open the system logs from the client GUI
  • No ability to see the firewall or SNAC status from the GUI (most customers will not install a firewall on their Terminal Server)
  • No startup scans
  • No delayed threat detection notifications
  • No missing or out of date definition notifications
  • Clients do not display all information in the Help & Support > Troubleshooting > General Information (Server, Group, Location, Policy serial number, etc)
  • Clients locally show as Offline on the Help & Support > Troubleshooting > General Information view. In reality the client is still forwarding stateful information and log data to the Symantec Endpoint Protection Manager.
  • Clients do not show the Logon Client status on the SEPM client status view.

Reference: https://www-secure.symantec.com/connect/forums/symantec-121-ru1-missing-tray-icon

 

Hope that helps!!

Mithun Sanghavi
Symantec Technical Support Engineer, SEP
MIM | MCSA | MCTS | STS | ITIL v3

Twitter: @mithun_sanghavi

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