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Hide Webpage after Submit an Satisfaction Survey

Updated: 22 May 2010 | 5 comments
Stefan H's picture
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Hi,



when a User press the "Submit"-Button in a Satisfaction Survey (sent by Email), a new webpage is opening.

Now he can see all tickets generated.



Is it possible to suppress this webpage after clickung "Submit"?



Thanks

Stefan

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IvanMunoz's picture
24
Apr
2008
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I'm with the same issue.

Would be possible to replace that "thank you" page with a little window saying "Thanks for taking the Survey" or something like that.?





Any helping hand out there?



Thanks a lot

Regards,
Iván

wacheson's picture
19
May
2008
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I too am having this issue. It gives the end user a false sense of "my response did not work".

wacheson's picture
19
May
2008
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I have tried something new. I added an action redirect to the submit process by including the following code as part of the submit process:



onSubmit=window.setTimeout("location.href='YOUR_PAGE.html'",10000)>



it seems to work, but the worker page still comes up. I really need to figure out how to disable the worker page from coming up.

dclaxton's picture
25
Aug
2008
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wacheson -



Did you ever figure out how to disable the worker page from coming up after the Satisfaction Survey has been submitted? I'm having the same issue rather with the end-user console. Any ideas?

DC

Ashley Kent's picture
14
Nov
2008
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Did anyone ever figure out a solution to this, as I currently have a requirement to do something similar?