Hide Webpage after Submit an Satisfaction Survey
Stefan H
March 17th, 2008
Hi,
when a User press the "Submit"-Button in a Satisfaction Survey (sent by Email), a new webpage is opening.
Now he can see all tickets generated.
Is it possible to suppress this webpage after clickung "Submit"?
Thanks
Stefan
Filed under: Helpdesk Solution, Endpoint Management and Virtualization
I'm with the same issue.
Would be possible to replace that "thank you" page with a little window saying "Thanks for taking the Survey" or something like that.?
Any helping hand out there?
Thanks a lot
Regards,
Iván
I too am having this issue. It gives the end user a false sense of "my response did not work".
I have tried something new. I added an action redirect to the submit process by including the following code as part of the submit process:
onSubmit=window.setTimeout("location.href='YOUR_PAGE.html'",10000)>
it seems to work, but the worker page still comes up. I really need to figure out how to disable the worker page from coming up.
wacheson -
Did you ever figure out how to disable the worker page from coming up after the Satisfaction Survey has been submitted? I'm having the same issue rather with the end-user console. Any ideas?
DC
Did anyone ever figure out a solution to this, as I currently have a requirement to do something similar?
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