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High CPU with SBG8 & 9

Updated: 30 Sep 2010 | 5 comments
alexdc03's picture
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Anyone else on VM see the SBG software use 100% cpu when the VM is not seeing any mail activity?  Even a fresh install will be sitting at 100% cpu after a few hours.  I run iostat at it always shows %system using most of the CPU.  My config for the VM is 2gb of RAM and dual 2ghz vCPU.

Thanks

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TSE-JDavis's picture
22
Mar
2010
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You should log into the

You should log into the Command-Line Interface as the support user and run the 'top' command and see which process(es) is using the most CPU time.

To enable the support user, use set-support

alexdc03's picture
22
Mar
2010
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Stunnel is using 98% of the

Stunnel is using 98% of the cpu.

TSE-JDavis's picture
22
Mar
2010
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Bad news. When we see this

Bad news. When we see this its usually a license file issue. The problem is thaat you can't just log in and delete the bad file. You should consider an OSRestore :(.

el pampa's picture
29
Mar
2010
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what it means "consider os

what it means "consider os restore"? that i have a corrupted license file and i must use only os restore zip file and not vmimage zip from symantec download connect?
thank you,

TSE-JDavis's picture
29
Mar
2010
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Well, that would be an OS

Well, that would be an OS restore. You would be restoring the OS back to factory defaults. Both of those are factory default images. One is an ISO so you can use it for a physical appliance or a virtual one, the other is a VMImage for VMWare Server 2.0, which is not supported.