Video Screencast Help
Search Video Help Close Back
to help
Not able to make it to Vision this year? Get a sampling in the Best of Vision on Demand group.

High Non paged pool usage by symevent.sys

Updated: 17 Oct 2010 | 11 comments
v_anesh's picture
0 0 Votes
Login to vote

Hello Experts,
One of my servers keeps running out of non paged pool memory.
In poolmon i see that the SevX tag leaks and takes upto 90MB on npp.
Is this a known issue??

Thanks in anticipation
Anesh

Comments

Thomas K's picture
05
Aug
2009
0 Votes 0
Login to vote

What  Symantec product and

What  Symantec product and version are you using? What is the server OS? Any other Symantec applications or Windows services being run on this server?

Thomas

v_anesh's picture
12
Aug
2009
0 Votes 0
Login to vote

I am running windows 2003

I am running windows 2003 SP2
Symantec  10
This is a file server

Thomas K's picture
12
Aug
2009
0 Votes 0
Login to vote

Let me know if this

Let me know if this helps.

Error: "The server was unable to allocate from the system paged pool because the pool was empty" on Windows 2003 Server
-

http://service1.symantec.com/SUPPORT/ent-security....

RSBlind's picture
13
Aug
2009
0 Votes 0
Login to vote

Same issue but my server

Same issue but my server (2003 R2) is running 10.1.6... The article says to go to 10.0.2...

Thanks
Rob

Thomas K's picture
13
Aug
2009
0 Votes 0
Login to vote

Are you seeing any events in

Are you seeing any events in the System log?

RSBlind's picture
13
Aug
2009
0 Votes 0
Login to vote

Yes. It's fairly quick. After

Yes. It's fairly quick. After a restart of the server it's fine... Once users start hitting it I then get Source: Srv Event ID 2020 errors... Which is "The server was unable to allocate from the system paged pool because the pool was empty." Then shortly after that users cannot access the server and the server locks up...  If I disable Symantec AV service it stops... Start the service, its begins again.

R

Thomas K's picture
13
Aug
2009
0 Votes 0
Login to vote

See this MS KB for

See this MS KB for troubleshooting steps. Let me know if this was helpful.

http://support.microsoft.com/kb/822219

Thomas

MacLEOD's picture
28
Sep
2009
0 Votes 0
Login to vote

Hi, Just wondering if anyone

Hi,
Just wondering if anyone has had any luck with this issue?

Thanks

Adam

--
Duct tape is like the force. It has a light side, a dark side, and it holds the universe together.

v_anesh's picture
16
Apr
2010
0 Votes 0
Login to vote

Heard from some whr that RU6

Heard from some whr that RU6 will fix it ..lokking for it

Brian81's picture
16
Apr
2010
0 Votes 0
Login to vote
Prachand's picture
16
Apr
2010
0 Votes 0
Login to vote

Please go to the following 

Please go to the following  site :https://fileconnect.symantec.com/
 
Enter the Serial No of the product and download the product.

Prachand Kumar MCSE-2003 Symantec Technical Specialist (SCTS)