Endpoint Protection

 View Only

  • 1.  high performance windows 8 whit SEP 12

    Posted Aug 14, 2013 10:47 AM
    good
     
    we are using windows 8 with SEP 12.1.2015.2015, but we have computer performance problems since I installed the SEP, the computer becomes very slow, stop the antivirus and works without problems
     
    thank you very much
     


  • 2.  RE: high performance windows 8 whit SEP 12
    Best Answer

    Trusted Advisor
    Posted Aug 14, 2013 10:49 AM

    Hello,

    Did you test by installing SEP 12.1 RU3 ?

    What process is taking the highest CPU / memory usage?

    Is the SEP client managed  / unmanaged client?



  • 3.  RE: high performance windows 8 whit SEP 12

    Posted Aug 14, 2013 10:51 AM

    What components do you have installed?



  • 4.  RE: high performance windows 8 whit SEP 12

    Posted Aug 14, 2013 10:54 AM

    Hi 

    All components 

    Thanks



  • 5.  RE: high performance windows 8 whit SEP 12

    Posted Aug 14, 2013 10:55 AM

    You should be using 12.1.3

    Install this version and check the performance



  • 6.  RE: high performance windows 8 whit SEP 12

    Posted Aug 14, 2013 10:56 AM

    hi

    not, have not tried installing RU3

    is a client managed, 



  • 7.  RE: high performance windows 8 whit SEP 12

    Posted Aug 14, 2013 10:58 AM

    What process is causing the high utilisation?

    Whhat happens if you disable the NTP component?

    As already suggested above, have you tried the latest version?



  • 8.  RE: high performance windows 8 whit SEP 12

    Posted Aug 20, 2013 07:27 PM

    SEP 12.1 RU2 MP1 has a known issue with the firewall component, TEEFER.  You can try one thing quickly:  uninstall the firewall and see if the problem goes away.  If it does, your best bet is to move to 12.1 RU3, which fixes that issue.



  • 9.  RE: high performance windows 8 whit SEP 12

    Posted Aug 20, 2013 11:18 PM

     

    SEP 12.1.2 are first version are supported Windows 8

    Please check this below link:

    Latest Symantec Endpoint Protection Releases - SEP 12.1 RU2 and SEP 11.0 RU7 MP3

    https://www-secure.symantec.com/connect/articles/l...

    What's new in Symantec Endpoint Protection 12.1.2

     

    Article:HOWTO81091  |  Created: 2012-10-24  |  Updated: 2013-01-30  |  Article URL http://www.symantec.com/docs/HOWTO81091

     



  • 10.  RE: high performance windows 8 whit SEP 12

    Posted Aug 21, 2013 06:41 AM

    Try removing one component a time to find out the one causing the issue.



  • 11.  RE: high performance windows 8 whit SEP 12

    Posted Aug 21, 2013 12:05 PM

    Latest Symantec release is 12.1.3 (not RU2).  I'd stay clear of RU2 MP1 though due to the firewall issues.



  • 12.  RE: high performance windows 8 whit SEP 12

    Posted Aug 22, 2013 06:28 AM

    hi

    Please install SEP 12.1.3

    Regards