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  • 1.  Hola me pudierana yudar porque la gente de soporte no pudo

    Posted Jul 21, 2010 11:36 AM
    Lo que pasa es que tengo un Brightmail Gateway 8300 Series con Version 9.0 el problema es que no me salen los graficos de la pantalla de Status y en los log me salen solo estos errores:
    Time  Severity  Host  Type  Description 
    Tuesday, Jul 20, 2010 06:58:24 PM CDT Error Local Host Conduit
    Go to Technical Support Web site Network error occurred, SSL read: error:00000000:lib(0):func(0):reason(0), errno 104 (56), check your network connection settings, check your proxy settings (if applicable), and check to ensure that port 443 (HTTPS) is open through any relevant firewalls.
    Tuesday, Jul 20, 2010 03:11:14 PM CDT Error Local Host Brightmail Engine
    Go to Technical Support Web site Passed NULL argument to function.
    Tuesday, Jul 20, 2010 01:49:48 PM CDT Error Local Host Brightmail Engine
    Go to Technical Support Web site The AntiVirus license will expire in 1 days.
    Tuesday, Jul 20, 2010 01:49:48 PM CDT Error Local Host Brightmail Engine
    Go to Technical Support Web site The AntiSpam license will expire in 1 days.
    Tuesday, Jul 20, 2010 01:45:39 PM CDT Error Local Host Brightmail Engine
    Go to Technical Support Web site IP Freq module: Reading 2 bytes from MTA socket failed

    y cuando quiero realizar un reporte no me sale nada y me sale este error:

    No data is available for the report type and time range specified.

    si alguien que tenga experiencia me puede ayudar se los agradecere.
    saludos.


  • 2.  RE: Hola me pudierana yudar porque la gente de soporte no pudo

    Posted Jul 21, 2010 01:40 PM

    This is translated by Google:

    It looks like a firewall issue.  Make sure there is a firewall rule allowing HTTPS/443 from Brightmail to the Internet.
    Parece un problema de cortafuegos. Asegúrese de que hay una regla de firewall que permite HTTPS/443 de Brightmail a Internet.

               Network error occurred, SSL read: error:00000000:lib(0):func(0):reason(0),
               errno 104 (56), check your network connection settings, check your proxy settings
               (if applicable), and check to ensure that port 443 (HTTPS) is open through any relevant firewalls.


    Your license file is expiring.  You can get a trial license from the Symantec Site.
    Su archivo de licencia va a expirar. Usted puede obtener una licencia de prueba desde el sitio de Symantec
    http://www.symantec.com/business/products/trialware.jsp?pcid=pcat_info_risk_comp&pvid=1721_1