Homepage statistics in Mail Security 6
Updated: 12 Jul 2010 | 7 comments
I am somewhat confused by the figures under "Activity Summary" on the Mail Security for Exchange 6 homepage with Premium Antispam enabled.
On a number of different installs, the figures under Premium Antispam for Spam/Suspected Spam/Not Spam add up to the "Spam Scans" figure under the Scans heading, which makes sense, however, under the Violations heading, the Spam violations count is higher than the spam count under Premium Antispam, but doesn't appear to have any relationship to other figures in the statistics. Help for this section provides no clarification on the matter.
Does anyone have an explanation on why the Spam Violations figure differs from the amount of spam reported by Premium Antispam?
discussion Filed Under:
Comments
I am not quite sure what you
I am not quite sure what you are referring to, could you post a screen shot showing the numbers?
This document may deal with
This document may deal with what you are seeing:
Title: 'Why is Symantec Premium Anti Spam scanning more messages than Autoprotect, according to the Activity Summary?'
Document ID: 2008091510394454
> Web URL: http://service1.symantec.com/SUPPORT/ent-gate.nsf/...
I seem to have lost track of
I seem to have lost track of the account I originaly posted with. Attached is a screenshot taken today:
According to these figures, there were 890317 "Antispam Violations", and 189544 + 419 Spam and Suspected Spam messages since the statistics were reset. What does the Antispam Violations figure represent, as it does not appear to have a relationship to any of the other figures?
The only explanation I can
The only explanation I can give you involves the size of the database used to pull those statistics, would you check this document for me and see if your installation matches these conditions?
Title: 'Report data is garbled incomplete or inconsistent when generating reports or viewing the home page statistics in the Symantec Mail Security for Microsoft Exchange console.'
Document ID: 2009112013580054
> Web URL: http://service1.symantec.com/SUPPORT/ent-gate.nsf/...
Also, are you using any real
Also, are you using any real time blacklists? Those will show as antispam violations, but are not Premium antispam violations. You can check under Policies -> Blacklist and Whitelist. Are any RBLs listed there?
is this on Exchange 2003 or
is this on Exchange 2003 or 2007? I am wondering if these could be RBL detections? Do you have any RBLs implemented?
Would you like to reply?
Login or Register to post your comment.