Video Screencast Help

off-host remote backup... failing with 156 error

Created: 07 Dec 2012 | 2 comments

Hi All,

 

Exchange teams are migrating exchange 2003 to office65. Hence i need to perform off-host backups.. I have tried but getting snapshot error 156. Please let me know which all logs need to be enable to find the root cause..

I have tried snapshot backup with ojt off-host that was successfull. only problem is while using off-host.

 

i used off-host as one of my media server.

 

i am running exhange 2003, netbackup 6.5.6

 

Please let me know for info.. detailed status pasted below.

12/6/2012 3:44:16 PM - requesting resource pps1vts03-hcart3-robot-tld-0-stu-3
12/6/2012 3:44:16 PM - requesting resource pps1vtc01.NBU_CLIENT.MAXJOBS.ppm1utl01.generalgrowth.com
12/6/2012 3:44:16 PM - requesting resource pps1vtc01.NBU_POLICY.MAXJOBS.Exchange-PPM1UTL01-Snapshot
12/6/2012 3:44:17 PM - granted resource pps1vtc01.NBU_CLIENT.MAXJOBS.ppm1utl01.generalgrowth.com
12/6/2012 3:44:17 PM - granted resource pps1vtc01.NBU_POLICY.MAXJOBS.Exchange-PPM1UTL01-Snapshot
12/6/2012 3:44:17 PM - granted resource 001859
12/6/2012 3:44:17 PM - granted resource HP.ULTRIUM3-SCSI.005
12/6/2012 3:44:17 PM - granted resource pps1vts03-hcart3-robot-tld-0-stu-3
12/6/2012 3:44:17 PM - estimated 844032555 kbytes needed
12/6/2012 3:44:17 PM - begin Parent Job
12/6/2012 3:44:17 PM - begin Snapshot, Start Notify Script
12/6/2012 3:44:17 PM - started process RUNCMD (4116)
12/6/2012 3:44:17 PM - ended process 0 (4116)
Status 0
12/6/2012 3:44:17 PM - end Snapshot, Start Notify Script; elapsed time: 00:00:00
12/6/2012 3:44:17 PM - begin Snapshot, Step By Condition
Status 0
12/6/2012 3:44:17 PM - end Snapshot, Step By Condition; elapsed time: 00:00:00
12/6/2012 3:44:17 PM - begin Snapshot, Stream Discovery
Status 0
12/6/2012 3:44:17 PM - end Snapshot, Stream Discovery; elapsed time: 00:00:00
12/6/2012 3:44:17 PM - begin Snapshot, Read File List
Status 0
12/6/2012 3:44:17 PM - end Snapshot, Read File List; elapsed time: 00:00:00
12/6/2012 3:44:17 PM - begin Snapshot, Create Snapshot
12/6/2012 3:44:17 PM - started
12/6/2012 3:44:18 PM - started process bpbrm (7712)
12/6/2012 3:44:28 PM - begin Create Snapshot
12/6/2012 3:44:28 PM - snapshot backup using alternate client pps1vts03.generalgrowth.com
12/6/2012 3:44:55 PM - Critical bpbrm(pid=7712) from client ppm1utl01.generalgrowth.com: FTL - snapshot preparation failed, status 156  
12/6/2012 3:44:56 PM - end Create Snapshot; elapsed time: 00:00:28
12/6/2012 3:44:59 PM - end writing
Status 156
12/6/2012 3:44:59 PM - end Snapshot, Create Snapshot; elapsed time: 00:00:42
12/6/2012 3:44:59 PM - begin Snapshot, Stop On Error
Status 0
12/6/2012 3:44:59 PM - end Snapshot, Stop On Error; elapsed time: 00:00:00
12/6/2012 3:44:59 PM - begin Snapshot, Delete Snapshot On Exit
12/6/2012 3:44:59 PM - begin Snapshot, Delete Snapshot On Exit
12/6/2012 3:45:01 PM - started process bpbrm (7792)
12/6/2012 3:45:18 PM - end writing
Status 0
12/6/2012 3:45:18 PM - end Snapshot, Delete Snapshot On Exit; elapsed time: 00:00:19
12/6/2012 3:45:18 PM - begin Snapshot, End Notify Script
12/6/2012 3:45:18 PM - started process RUNCMD (676)
12/6/2012 3:45:18 PM - ended process 0 (676)
Status 0
12/6/2012 3:45:18 PM - end Snapshot, End Notify Script; elapsed time: 00:00:00
Status 156
12/6/2012 3:45:18 PM - end Snapshot, Delete Snapshot On Exit; elapsed time: 00:00:19
snapshot error encountered(156)

Comments 2 CommentsJump to latest comment

Baski's picture

Hi Shinnet,

 

Can you please provide bpfis logs and it should be VERBOSE=5.

Marianne's picture

Please help us to understand your requirement: Why is offhost backup required for migration to another product?

What does your environment look like - which type of array snapshot? or maybe Storage Foundation snapshot? Is snapshot volume visible to the 'alternate client'? Is snapshot volume fully syncronized? Have you tested the offhost snapshot outside of NBU? NBU needs to use the same tools to perform the snapshot and present the snapshot volume to the 'alternate client'.

What have you selected in policy snapshot options? Important to select correct options based on the tests that you have performed above.

If we look at chapter 5 of the NBU for Exchange manualUsing NetBackup for Exchange Server with Snapshot Client, and go through Configuration requirements, we see the following:

 

■ If you want to perform alternate client backups, perform any special configuration that is required. See the NetBackup Snapshot Client Administrator’s Guide for information.
 
Have you done this? 
 
 

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links