Video Screencast Help
Search Video Help Close Back
to help
New in the Rewards Catalog: Vouchers for "Symantec Technical Specialist" and "Symantec Certified Specialist" exams.

Hosted Exchange Repeatedly Prompts for Password

Updated: 20 Sep 2010 | 3 comments
techvana's picture
0 0 Votes
Login to vote

I am running the latest version of SEP Small Business on a Windows 7 x64 computer with Outlook 2007 installed.  Since installing the product, a user is repeatedly prompted for their hosted Exchange 2003 password while using Outlook.  This can happen up to 5 times a day at seemingly random times.  I do not have the firewall product enabled/installed, but everything else is.

The problem doesn't occur when the product is uninstalled.  Any ideas what could be causing this?  Thanks.

discussion Filed Under:

Comments

AravindKM's picture
15
Mar
2010
0 Votes 0
Login to vote

Which is the version you are

Which is the version you are installed.In windows 7 you have to use only 12RU1 (12.0.1)version only

Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind

techvana's picture
17
Mar
2010
0 Votes 0
Login to vote

 12.0.1001.95 That's the

 12.0.1001.95

That's the version I'm using.  It is the latest as far as I know. 

Thomas K's picture
19
Mar
2010
0 Votes 0
Login to vote

What is the strength of the

What is the strength of the users password? Have them set it to a stronger password and see if that fixes the issue.

Thomas