Client Management Suite

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  • 1.  hotfixes failed to install

    Posted Nov 15, 2010 11:43 AM

    I've checked some machines and see the following screenshot: wee have 200 licenses witch have already been reached. (212 machines)  In the process of buying another 100 licenses. Surely this wouldn't stop the hotfixes being install on the machines.

     

    http://yfrog.com/ju46123236p
     



  • 2.  RE: hotfixes failed to install

    Posted Nov 16, 2010 02:24 AM

    Hi Joe,

     

    As per my understanding you should be getting this error messages on machines which does not have valid License.

    SO please check if you can find how many computers are throwing error messages while patching. Run this query on the DB to find out which machines are using valid license and which are not.

    This query is specific to Patch management Solution

     

    select vc.name
    From licenseinuse liu
    join vcomputer vc on vc.guid = liu.ResourceGuid
    where liu.LicensingPolicyGuid = 'B1338338-5575-4A27-9808-23BEC40D79FA'
    order by vc.name
     

    Hope this Helps

    Cheers:-)



  • 3.  RE: hotfixes failed to install

    Posted Nov 16, 2010 02:14 PM

    Hi, to be honest its on all the machines I checked. These are older machines and would have been installed when we had plenty of licences. How would I run this query ion an SQL express box (not got any DB expereince)

    Thanks

    Joe.



  • 4.  RE: hotfixes failed to install

    Broadcom Employee
    Posted Nov 17, 2010 12:09 AM

    You would need to install the SQL Management studio but if it is on every computer it would be best to get the agent.log files from an agent.

    It could be that the computers are not part of a needed policy.  It may also be helpful to run the NS.CompleteResourcemembershipUpdate schedule from the Windows Scheduled tasks on the server.



  • 5.  RE: hotfixes failed to install

    Posted Nov 17, 2010 09:41 AM

    Hi,

    I Tried to run your query and get

    Msg 208, Level 16, State 1, Line 1
    Invalid object name 'LicenseInUse'.

    J.