How to backup encrypted files?
I'm getting an email error notification every day for an excel file that is encrypted.
Product: Symantec System Recovery 2011
Server: Microsoft SBS Server 2011 Standard
Here is the exact error message:
Notification Type: Error
Description: Error EC8F1C50: Cannot create file backup for job: MYJOB Backup.
Error E7D1001D: Unable to open '//./SymantecSnapshot0/MYEXCELFILE.xls'.
Error EBAB03F1: Access is denied.
Error E7D10049: Device SymantecSnapshot0 appears to be offline, disconnected, or otherwise unavailable.
Error E4BC0004: Unable to backup file C:/MYEXCELFILE.xls.
I've checked and the Excel file in in fact encrypted at the Windows OS level.
How can I backup encrypted files with SSR2011?