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How to bring down the items left waiting either backup or indexing to zero ?

Created: 03 Jul 2014 • Updated: 08 Jul 2014 | 4 comments

Hi People,

I'd like to perform CIFS share migration from the existing NTFS drive, but when I execute the SQL script to check the number of item stuck in waiting mode is almost 1 million ?

USE EVVaultstore1
FROM WatchFile 

So how can I bring down that number into 0 safely ?

I have set the Index and Vaults to be in backup mode since yesterday but the number is not decreasing ?

Operating Systems:

Comments 4 CommentsJump to latest comment

Ben Shorehill's picture

Hi John,

The Watchfile keeps track of items that have not been backed up. To bring it down to 0, you need to back up the items and SQL.

Ben Shorehill

John Santana's picture

So which component do I need to backup ?

The index ? closed partitions or the Open Partition ?

I need to reduce it to zero so that I can begin my VaultStore migration to CIFS share.

Kind regards,

John Santana
IT Professional


Please be nice to me as I'm newbie in this forum.

Ben Shorehill's picture

The Watchfile is directly related to whether or not the archive bit has been reset (or trigger file if you're using that) on the savesets. However, you should be backing up your indexes and SQL at the same time as backing up savesets.

Ben Shorehill

EC at TW's picture

Hi John,

Take a read of the links at

You need to make sure your backup software clears the archive attribute on the files, if your backup software does not use the clear archive attribute you should use the trigger file method, then set/clear backup mode.

If you're having trouble finding out what needs backing up, look at the ItemName and IdPartition columns in the WatchFile table.