Video Screencast Help

How can you tell from a client install whether remote disable, etc, is enabled?

Created: 24 Mar 2011 • Updated: 24 Mar 2011 | 2 comments
This issue has been solved. See solution.

A client has requested that all of their docs, etc, held on our machines, be encrypted using PGP Desktop, and has supplied an install package and license key.

How can we tell from the installed client application whether our client has ANY remote control enabled, eg remote delete, etc?


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dfinkelstein's picture

The installation process is a little different for managed and unmanaged clients.  First, managed installations are installed with a .msi, while the stand-alone application is a .exe.  Second, during installation of the managed client, you will need authenticate yourself somehow (with LDAP credentials, or via email) to the Universal server.

If you're really concerned, look for a registry key, [HKEY_LOCAL_MACHINE\SOFTWARE\PGP Corporation\PGP].  If there is a PGPSTAMP entry that includes a machine name, then your installation is designed to get policy and be managed by a PGP Universal server.  If all it says is "Default PGP Stamp" then you have a stand-alone installation and have complete control over the software.


David Finkelstein

Symantec R&D

C_C_L's picture

Many thanks, that sorted it!  Although on my 64 bit Win 7 machine the Registry entry appears at [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\PGP Corporation\PGP]

You have put my mind at rest....