Endpoint Protection

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  • 1.  how to change only GUPs schedule for dowloads definition

    Posted Oct 23, 2013 11:54 PM

    have another way to change schedule GUP downloads update only ? from SEPM

    SEPM SCH.jpg

    I try change a lot of GUPs. sad

    need solution change GUPs schedule from SEPM.

    Thankyou 

    GUP shc.jpg



  • 2.  RE: how to change only GUPs schedule for dowloads definition
    Best Answer

    Posted Oct 24, 2013 12:09 AM


  • 3.  RE: how to change only GUPs schedule for dowloads definition

    Broadcom Employee
    Posted Oct 24, 2013 12:31 AM

    with the current version there is no option.

    vote up for the ideas section.



  • 4.  RE: how to change only GUPs schedule for dowloads definition

    Posted Oct 24, 2013 01:01 AM

    I also thought GUPs could only recieve content updates from a management server, meaning it cannot be scheduled at all. It only relies on client heartbeat.



  • 5.  RE: how to change only GUPs schedule for dowloads definition

    Posted Oct 24, 2013 04:04 AM

    "Thumbs Up" to the above posts.

    GUPs themselves only update their local "Shared Defs" cache when they are asked for content by the other clients configured to point at them.  Therefore, the frequency they update this cached content is controlled by the heartbeat frequency of the clients pointing at it.

    LiveUpdate schedules have no impact whatsoever on when the GUPs themselves update.



  • 6.  RE: how to change only GUPs schedule for dowloads definition

    Posted Oct 24, 2013 07:40 AM

    your screenshot only relates to the client going out to Symantec LU, which can be scheduled. GUPs are unable to be scheduled and will only get new content when it is available and when they check in to the SEPM. Hopefully this will be added in a future release.



  • 7.  RE: how to change only GUPs schedule for dowloads definition

    Broadcom Employee
    Posted Oct 24, 2013 10:45 AM

    Hi,

    Thank you for posting in Symantec community.

    Enable the scheduling of automatic downloads from liveupdate servers. The schedule settings do not control downloads from the default management server, from Group Update Providers, or from third party content management tools. Downloads from the default management server depends upon heartbeat interval and selected mode. (Push mode or Pull mode)



  • 8.  RE: how to change only GUPs schedule for dowloads definition

    Trusted Advisor
    Posted Oct 24, 2013 10:55 AM

    Hello,

    GUPs cannot be scheduled to retrieve updates at a specific time.

    It is important to understand that a SEP client's roles as a GUP (update proxy) and a client are separate. Although you can schedule when a SEP client runs LiveUpdate or configure the heartbeat, that same scheduling does not apply to the GUP functionality, nor does the heartbeat interval.

    The GUP will request updates from the SEPM on demand, when a client is requesting an update that the GUP does not currently have. Primarily these should be only smaller delta updates- not full packages, as this feature is designed to preserve bandwidth. There may be cases where the GUP does request a full update: when a client is so far out of date there is no delta that can cover it. However, once the GUP has that file, it will store it for as long as it is configured to do so.

    Reference:

    Group Update Provider cannot be scheduled via Symantec Endpoint Protection Client's LiveUpdate policy

    http://www.symantec.com/docs/TECH131336

    Hope that helps!!