Video Screencast Help
Give us your opinion and win with Symantec! Please help us by taking this survey to tell us about your experience with Symantec Connect, so that we can continue to grow and improve.  Take the survey.

how to check and monitoring or notication altiris agent

Created: 19 Feb 2013 • Updated: 25 Mar 2014 | 3 comments
This issue has been solved. See solution.

hi all,

i want to know how to check and monitoring or notication when the altiris agent running or not, if the agent or machine down or network problem.


Comments 3 CommentsJump to latest comment

Ashish-Sharma's picture

Check this

How to install the Monitor Agent on desktops or workstations
Article:HOWTO10776 | Created: 2009-10-27 | Updated: 2011-02-17 | Article URL

Thanks In Advance

Ashish Sharma

rs_cert's picture
How to configure logging on the Notification Server and an Altiris Agent computer
Article:HOWTO2451  |  Created: 2005-09-13  |  Updated: 2012-03-26  |  Article URL

Using the Altiris Installation and Configuration Manager

RobertBaggitt's picture

Select Folder where you want to create new policy.

Right click and go to New > Monitor Policy (Agentless)

Click on Blue + Sign to add new Rule.

Select Rule > Click on New, Metric

New Metric Rule > Fill out info, (Name and Descripton)

Select Category and Select a Category, You can create a new one here or use whichever one you want.

Click on Yellow *

New Metric Evaluation > Click on Select metric 

Select Metric > Click on New and then Select WMI

New WMI Metric > Fill out info,

Name, Description, Data Type (Text), Namespace:root\cimv2, Class Name: Win32_Service, Counter: State, Instance: Name="SmcService"

Select Metric > Select "The Name of Your Metric" and click OK.

New Metric Evaluation > Change Condition to “Is not equal to”, Value Type is "Constant", Value is "Running",  Click OK when finished.

New Metric Rule > Change Set severity to: Major, Click OK.

Select Rule > Select "The Name of Your Rule" and click OK.

Create a filter for the Computers you want to Monitor.

Click on Apply to, Computers

Click on Save Changes