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How to check Symantec License Key Expiry Date?

  • 1.  How to check Symantec License Key Expiry Date?

    Posted Nov 25, 2013 04:26 AM

    Hai,

    Our company use Symantec Endpoint Protection Manager Version 11.0.4000.2295 on Windows Server 2003 SP2.

    I want to know, how to check the Symantec License Key Expiry date on Manager Console?



  • 2.  RE: How to check Symantec License Key Expiry Date?

    Posted Nov 25, 2013 04:30 AM

    HI,

    SEP 11.x licensing is basically just a "paper" license product.

    The Symantec Endpoint Protection 11.x product does not require a License file

    Does Symantec Endpoint Protection 11.0 require a license file?

     

    Article:TECH103025 | Created: 2007-01-05 | Updated: 2011-02-16 | Article URL http://www.symantec.com/docs/TECH103025

    https://www-secure.symantec.com/connect/articles/sep-121-and-license-concept



  • 3.  RE: How to check Symantec License Key Expiry Date?

    Posted Nov 25, 2013 04:37 AM

    Helo Mr. James007,

    So we no need to renew our Symantec Antivirus?

    Because every years we renew the SEP 11...



  • 4.  RE: How to check Symantec License Key Expiry Date?

    Posted Nov 25, 2013 04:43 AM

    Yes you need to renew our license.

    Check this thread

    https://www-secure.symantec.com/connect/forums/license-renew-process-sep



  • 5.  RE: How to check Symantec License Key Expiry Date?

    Posted Nov 25, 2013 04:56 AM

    For 11.X there is no expiration date. It will not warn you about licenses. However you need to renew your licensing.

    11.4 is the  very old version. Latest is 12.1.4 which has License file and will warn you if you exceed your license

    About renewing your Symantec Endpoint Protection license

     

    http://www.symantec.com/business/support/index?page=content&id=HOWTO55071



  • 6.  RE: How to check Symantec License Key Expiry Date?

    Broadcom Employee
    Posted Nov 25, 2013 05:12 AM

    Hi,

    Thank you for posting in Symantec community.

    I would be glad to answer your query.

    SEP 11.x licensing is basically just a "paper" license product. However, with SEP 12.1 the licensing is a "software" license product and uses a  license file. It is important to become familiar with this license concept.

    On the Symantec Endpoint Protection Manager can't check expiry date if SEPM is using 11 version.

    If you are not able to find the info can try to get in touch with the license department.

    You can send an email at license@symantec.com
     
    Website: http://symantec.custhelp.com
    Phone number: 1-800-721-3934
    Email: license@symantec.com

    Contact Us

    http://www.symantec.com/partners/support/contact-us.jsp

    Assistant & Information

    http://www.symantec.com/support/assistance_information.jsp

     



  • 7.  RE: How to check Symantec License Key Expiry Date?

    Posted Nov 25, 2013 07:32 PM

    If lets say we renew SEP license, should we get the latest SEP version CD?



  • 8.  RE: How to check Symantec License Key Expiry Date?

    Posted Nov 25, 2013 10:24 PM

    No,You can't received new sep version Because SEP 11 License are paper license.

     you could upgrade the SEP 11.x License to SEP 12.1 License Only Free.

     

    How to upgrade your SEP11 license to SEP12 online

    http://www.symantec.com/docs/HOWTO56030

    OR

    https://www-secure.symantec.com/connect/articles/how-upgrade-your-sep11-license-sep12-online



  • 9.  RE: How to check Symantec License Key Expiry Date?

    Posted Nov 26, 2013 12:56 AM

    Helo James,

    Unmanaged Client SEP need to renew license?

     

    At our office total pc is 38 but every years we renew for 67 license?

    It is include unmanaged SEP?



  • 10.  RE: How to check Symantec License Key Expiry Date?

    Posted Nov 26, 2013 01:01 AM

    no of licenses should be equal to no of machines why do you buy extra every year?



  • 11.  RE: How to check Symantec License Key Expiry Date?

    Posted Nov 26, 2013 01:11 AM

    Hai James,

    Actually, our main office we use SEP console manager on server and 38 client SEP.

    In our branches some pc we use unmanaged client SEP because we dont have server at our branches.

     

    please explain it is possible we renew every years 67 license?

     

    and can you please tell me 1 user license about much?



  • 12.  RE: How to check Symantec License Key Expiry Date?

    Posted Nov 26, 2013 01:27 AM

    HI Hem,

    If you want to some benefit for renewal license.you can renew every year actual uses no of license.

    veilsnzills17below comments

    Your yearly renewal entitles you for a free version upgrade and technical assistance. Yes SEP 11.0 doesn't need a license file anymore and admittedly, you would still get live updates after the maintenance contract had expired however you will not be compliant with the licensing policies.

    Bottom line is you still need to renew you maintenance contract yearly.



  • 13.  RE: How to check Symantec License Key Expiry Date?

    Posted Nov 26, 2013 02:44 AM

    Maybe this could help:

    FAQ: Upgrading SEP 11.x to 12.x

    http://www.symantec.com/docs/TECH207274

    With SEP 11.x, you can continue using it, but you are not entitled to support, updates and upgrades after its expiry date on its paper license (the yellow paper).

    "If lets say we renew SEP license, should we get the latest SEP version CD?"

    Either you can have its DVD (no more CDs), or you can download the whole thing from the Symantec Fileconnect website. Do this after you have read and understood the FAQ mentioned earlier.

    Hope that helps.