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  • 1.  How to check whether the machine is currently connected to notification server

    Posted Jul 05, 2014 04:10 PM
    Altiris 7.5 is installed with 5000 clients 4500 endpoints & 500 servers. I am not abale to get more than 70% compliance due to some disconnected clients. Is there any custom report/sql query to find the machine which are connected/live in my environment. There is an iso audit on july 15. I need to increase compliance in the machines which are not compliant. Please help me find some way to get the machines patched correctly and find out whether the machine(agent/sma) is correctly installed or not. The machine is live or dead.


  • 2.  RE: How to check whether the machine is currently connected to notification server

    Posted Jul 05, 2014 11:32 PM

    You can Check Inactive computer report

    Reports->All reports->Discovery and Inventory->Inventory->Cross-platform->Inventory Agent->Inventory Diagnostics->Under you can find (Computers that have not reported inventory in last N days)

     

    See this thread

    http://www.symantec.com/connect/forums/altiris-report-how-works-inactive-machines-report

    http://www.symantec.com/connect/forums/altiris-report-type

     

    Also you can check Active computer report

    See Igor Perevozchikov Comments

    https://www-secure.symantec.com/connect/forums/view-active-computers-altiris-75

    Hi,

    You can use this SQL query to create your own report in SMP console, to see only active managed computers.

    select vc.[Guid] as [ResourceGuid], vc.[Name], ctr.[HasTaskAgent],
    ctr.[IsActive],
    ctr.[LastRegistered], coalesce( cta.[Product Version], '' ) as [Version],
    vc.[IP Address] as [IPAddress],
    vc.[Domain],
    vc.[OS Name] as [OSName]
    from [dbo].[TaskTargetDeviceCache] vc
    left outer join [dbo].[Inv_Client_Task_Resources] ctr
    on ctr.[_ResourceGuid] = vc.[Guid]
    left outer join [dbo].[Inv_Client_Task_Servers] cts
    on cts.[ClientTaskServerGuid] = ctr.[ClientTaskServerGuid]
    left outer join [dbo].[Inv_AeX_AC_Client_Agent] cta
    on cta.[_ResourceGuid] = ctr.[_ResourceGuid]
    and lower( cta.[Agent Name] ) = 'altiris client task agent'
    where
    ( vc.[IP Address] is not NULL and LEN(vc.[IP Address])>0 )
    AND ctr.[IsActive]='1'
    ORDER by Name
    ASC


  • 3.  RE: How to check whether the machine is currently connected to notification server

    Broadcom Employee
    Posted Jul 06, 2014 03:16 AM

    You can open Site Server Management page, open Task Server page and see status of Client Task Agent for each managed endpoint per Task Server.