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How to check why a outbound message is identified as spam?

  • 1.  How to check why a outbound message is identified as spam?

    Posted Oct 13, 2015 05:09 AM

    Hello!

    I have trouble checking an outbound message misidentified as spam.

    This is a legitimate email (this is a response email in html, with many footers but without attachment).

    I send this email marked as "This is NOT SPAM" to Symantec Security Response from Message Quarantine, but is nothing better.

    How to check, what is the reason of mark this email as spam?

    Thanks a lot!



  • 2.  RE: How to check why a outbound message is identified as spam?

    Posted Oct 14, 2015 02:18 AM

    Did you submit the message to Symantec as a fasle positive ?