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How client archive emails

Created: 19 Feb 2014 • Updated: 19 Feb 2014 | 5 comments
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Hi ,

How EV server archive the emails from client machine & in which port it work

which port client communicate with EV server



Operating Systems:

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Rob.Wilcox's picture

Essentially the client marks items with a MAPI property... and then sends a HTTP (or HTTPS) request to the server giving it the date/time stamp which was added to the messages to be archived, the folder name and so on.

You could enable tracing in the Outlook Add-in and see this for yourself...

EV_Ajay's picture


You can refer following article to see ports :

About the ports used by Enterprise Vault



Rob.Wilcox's picture

Ajay, unless I'm mistaken that doesn't tell you the port(s) used by the clients...

ManishN's picture

Dinesh well it depends on which EV Client Module you are using DCOM/HTTP and the bheavior will change depend on them for e.g. (Following sample shows EV client 9.0.2 module)

When you use DCOM and do a manual archive you will see in max client log as


User initiated manual archive action

ActionArchive<class ECETraits,struct BackendHTTPTraits>::OnAction: OutlookConnectionState: 1

SelectedStoreImpl::IsDefaultStore This is the default store (EID: 0000000038A1BB1005E5101AA1BB08002B2A56C20000454D534D44422E444C4C00000000000000001B55FA20AA6611CD9BC800AA002FC45A0C00000045584348002F6F3D45584348323030332F6F753D46697273742041646D696E6973747261746976652047726F75702F636E3D526563697069656E74732F636E3D617465737400)

When you use HTTP and do a manual archive you will see



Sending HTTP request: http://EVSERVER.DOMAIN.local/EnterpriseVault/clientaction.asp?act=0&fdrenc=_&dn=/o%3dEXCH2003/ou%3dFirst%20Administrative%20Group/cn%3dRecipients/cn%3datest&svr=EXCH&sid=1B53AF7FDC9885A4D8909CB9C7A64304A1d10000evserver&tsp=2014-02-19T13:36:13&pdl=AAAAAAAAAPOKDPLPHHPDNFEJJDLKEPMEHEEMLNEKABAAFBJHCMGALJNOLNELLLGFPABMGCBGFEFPAAAAAAAACEDFAAAA

well there are other couple of calls which you need to look but i think you should take training from Symantec.

AFAIK ports will vary depend on your outlook connection and registry key if used it changes the behavior.



GabeV's picture

Hello dinesh,

Enterprise Vault does not archive emails directly from the client machine (or Outlook). If a user performs a manual archiving request or using Virtual Vault (drag and drop), the EV Outlook Add-in sends a HTTP/HTTPS (80, 443 ports) request to the Enterprise Vault server using an ASP page called clientaction.asp if you are using the light client or a DCOM (135, 138 ports) request if you have the full client. After that, the Enterprise Vault server connects to the Exchange server to pull the item(s) and archive it. Take a look at this doc guide to see all the ports used by Enterprise Vault: (Page 417 - Ports used by Enterprise Vault)

I hope this helps.

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