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How to close a thread

Created: 12 Sep 2011 • Updated: 13 Jul 2012 | 5 comments
This issue has been solved. See solution.

Hi All,

I would like to know how to close a thread in Symantec forum?

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Thomas K's picture

The thread will close automatically solved after one month of inactivity. Unsolved threads will stay open for six months.

SepAdm's picture

Hello Thomas,

Thank you for the information.

CraigV's picture

...if you want to close it off and have found a solution, then check on that specific post and there is a MARK AS SOLUTION. This also closes it off by marking the relevant thread. This is useful going forward with forumites who have the same issue...

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deepak.vasudevan's picture

But 'Mark As Solution' would appear only to the asker. Perhaps others can contribute by voting on the particular optimal solution.

CraigV's picture

I don't think so...I see voting as a way of recognizing a good idea/piece of advice. If a query isn't closed off, then how are people supposed to know whether or not it worked?

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