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How to configure Firestreamer Virtual tape library in BE2010 R3

Created: 19 Dec 2013 • Updated: 14 Jan 2014 | 3 comments
Sid_help's picture
This issue has been solved. See solution.

I am trying to configure Firestramer VTL on BE 2010 R3,

First BE was not able to show the tape media, but i solved that issue,

But when trying to fire test backup it gives errror

Event ID 58064: "Backup Exec Alert: Library Insert (Server: "%server%") (Job: "%job name%") Please insert overwritable media into the robotic library using the import command. Overwritable media includes scratch, blank, and recyclable media" is reported in the Event Viewer Application Log

Please share your view also steps to perform.

Operating Systems:

Comments 3 CommentsJump to latest comment

Adonis Manansala's picture

Hi Sid_Help,

I dont think Firestreamer VTL of Cystalink is supported by Backup Exec.

Please review Backup Exec Hardware Compatibility List

http://www.symantec.com/business/support/index?page=content&id=TECH175582

Sid_help's picture

If it is not supported in Backup exec then why the inventory is successful and also it is showing in device list.

But when we fire backup we get above error.

Here I am enclosing snapshots.

vtl.jpg vtl2.jpg
Adonis Manansala's picture

Any Hardware (Tape Drive, Storage, VTL) when it is not included in Backup Exec Hardware Compatibility List  (the link I provided above) is not supported. Meaning the hardware are not yet tested and proven working by Symantec Backup Exec Developer itself.

To answer your inquiry "If it is not supported in Backup exec then why the inventory is successful and also it is showing in device list." Backup Exec is also dependent with the OS, and has a chance to access any hardware that is seen and configured properly in OS Device Manager.

But since it is not supported by Backup Exec, If error encountered,Symantec Technical Support will not assist you to troubleshoot and fix the said problem.

SOLUTION