Video Screencast Help
Give us your opinion and win with Symantec! Please help us by taking this survey to tell us about your experience with Symantec Connect, so that we can continue to grow and improve.  Take the survey.

how to confirm if application metering agent is sending inventory data to NS or not

Created: 26 Dec 2012 | 6 comments

Hi,

We have NS 7.1 SP2.

I noticed that our executable usage report for one of our licensed applications is not correct. There seems to be no inventory being sent to the NS for the last 3 months. how could I check with the application metering agent if it is sending inventory data (or not) on a regular basis?

thank you in advance,

Comments 6 CommentsJump to latest comment

Andrew Bosch's picture

Have you looked in Resource Manager for a particular computer under Dataclass Summary?  On the client itself, I am not aware of a location you can look

------------------------------------
Sr. Principal SQA Engineer
Symantec

efyuze's picture

hi andrew,

Thank you for your reply. Actually no I did not have a look at the Resource Manager, I will do that

thanks

Andrew Bosch's picture

You could also use SQL to create a report that will show you the last time your computers collected metering information.  Here is the query.  I can add additional columns if you would like:

SELECT i.Name, r.[Collection Time]

FROM vRM_Computer_Item i

LEFT JOIN dbo.Inv_Inventory_Results r    

   ON r.[_ResourceGuid] = i.Guid  

   AND r.Agent = 'Application Metering Agent'

ORDER BY i.Name

------------------------------------
Sr. Principal SQA Engineer
Symantec

efyuze's picture

Hi Andrew,
Thanks heaps for the script, I will try that today and let you know

thanks again