Client Management Suite

Hi,

We have NS 7.1 SP2.

I noticed that our executable usage report for one of our licensed applications is not correct. There seems to be no inventory being sent to the NS for the last 3 months. how could I check with the application metering agent if it is sending inventory data (or not) on a regular basis?

 

thank you in advance,

 

Have you looked in Resource Manager for a particular computer under Dataclass Summary?  On the client itself, I am not aware of a location you can look

hi andrew, Thank you for your reply. Actually no I did not have a look at the Resource Manager, I will do that thanks

You could also use SQL to create a report that will show you the last time your computers collected metering information.  Here is the query.  I can add additional columns if you would like:

 

SELECT i.Name, r.[Collection Time]

FROM vRM_Computer_Item i

LEFT JOIN dbo.Inv_Inventory_Results r    

   ON r.[_ResourceGuid] = i.Guid  

   AND r.Agent = 'Application Metering Agent'

ORDER BY i.Name

Hi Andrew, Thanks heaps for the script, I will try that today and let you know thanks again

I found this helped alot in seeing all the NSEs that were being sent and forcing metering to report send events quicker.

 

http://www.symantec.com/connect/forums/application-monitoring-0

 

Hi Greg, thanks for the link, alot of useful information there. regards