You need to place the sylink file which is in the cd1\sep
Grab the Sylink file from Cd1\SEP folder ( what you have downloaded from fileconnect)
Replace this Sylink file with the existing one
Start - run
smc -stop
Once tamper protection is disabled:
- Stop the SMC service by going to Start > Run > type in > smc -stop.
- Once the service is stopped copy the sylink.xml file from the new SEPM and on the client side put that sylink.xml file under
"\Documents and Settings\All Users\Application Data\Symantec\Symantec Endpoint Protection\<current_install_build_number>\Data\Config"
For Windows 7/2008/vista :
C:\Users\All Users\Symantec\Symantec Endpoint Protection\12.1.671.4971.105\Data\Config
- Replace the existing file and restart the SMC service with Start > Run > smc -start
How to change the sylink.xml file in Symantec Endpoint Protection (SEP) 12.1
http://www.symantec.com/docs/TECH157585
What is the location for Sylink.xml in Symantec Endpoint Protection 12.1?
http://www.symantec.com/docs/TECH165055