How to deal with replacing machines using the same Computer name in SMP 7.1 SP2
Here is the scenario:
A user has a Computer with standard hostname "7180-OP01", this Computer is a DELL Optiplex XXXX with Serial Number: 12345678.
Where "7180" is the location, "OP" is the role and "01" is the resource number for the resource identification into the Company.
The user is upgraded to a new Computer in this case a Lenovo YYYY Serial Numer: 87654321 laptop and is given the same hostname.
What is happening... ?
I have one register into the SMP with Inventory Solution Information (Computer: Lenovo YYYY SN:87654321) and Asset Solution Information (Computer: DELL Optiplex XXXX SN:12345678). In this case "The Inventory to Asset syncronization task" doesn't work...
So I'm missing information when an asset have been replaced without a notification and I have to do a lot of work for backup and import information about all resources that they will be migrated before the replacement be done.
I don´t understand why the SMP merge automatically this resources using the hostname without ensure that is the same resource.
I can't change tha resource name because it's a Company requirement.
And I need to have all historical asset information without a complex process.