Video Screencast Help
Symantec to Separate Into Two Focused, Industry-Leading Technology Companies. Learn more.

How to delete EPERSIST.DAT

Created: 03 Sep 2013 • Updated: 11 Sep 2013 | 6 comments
This issue has been solved. See solution.

Hi!

I'm trying to free space on my SEP 12 server .

To do this I'd like to create a symbolic link via junction.exe utility and than move all the "C:\Programmi\File comuni\Symantec Shared" directory on another drive (i.e. F:\)

But when I try to delete the C:\Programmi\File comuni\Symantec Shared directory (after I've copied all content on the new location - drive F:) I can't delete only this file: C:\Programmi\File comuni\Symantec Shared\EENGINE\EPERSIST.DAT.

Windows say me that the file is used by another program/user.

I don't know which program/service use this file.

May you help me?

Thanks in advance.

Operating Systems:

Comments 6 CommentsJump to latest comment

Rafeeq's picture

All the symantec products will use the same shared folder

what other product of symantec you have installed? Mail security? if yes stop that service as well

Mithun Sanghavi's picture

Hello,

Could you make sure you have no Liveupdate Application installed in Add/ Remove Programs?

Secondly, make sure you have no Liveupdate process running under Task Manager.

Hope that helps!!

Mithun Sanghavi
Senior Consultant
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

SMLatCST's picture

It's probably worth noting (just in case) that Symantec are unlikely to support an installation where you have moved some of the files and folders around and linked them back in using junction points.

That said, the component you're looking at is part of the SEP Client rather than the SEPM itself.  Can you confirm this is a SEPM you want to move?

If so, it's perfectly possible to uninstall/reinstall the SEPM to a different drive.  This will ensure the largest SEPM folders (%SEPMInstallationDirectory%\inetpub\content and %SEPMInstallationDirectory%\db) get moved and remains in a supported configuration.

#EDIT#

BTW, assuming you really do want to move the SEP Client folders around, then for disk space purposes you'd be better off targetting the definitions folder stored in "Documents and Settings\All Users\Application Data".  This has been discussed a couple of times now:

http://www.symantec.com/docs/TECH105407
https://www-secure.symantec.com/connect/forums/change-virus-definition-location-call-users-d

SOLUTION
Beppe's picture

I agree with SMLastCST,

that's not a supported activity. It is better you focus on other things like the number of content revisions that the SEPM keeps or the logs retention settiongs, etc.

Regards,

Giuseppe

m4biz-2011's picture

OK!

Even if I've just moved SEPM installation to another drive, on C:\ drive remain: C:\Programmi\File comuni\Symantec Shared folder.

But this folder don't grow over than about 2.0 GB.

This is right for me.

Thanks

Rafeeq's picture

Try running wholockme it will tell you which process is holding the file