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How to disable filtering of mails to a specific user?

  • 1.  How to disable filtering of mails to a specific user?

    Posted Sep 04, 2012 07:23 AM

    Dear All,

     

    I have symantic Messaging Gateway to scan and block spam mails.

    But since some days we are facing problem regarding mails not delivered to a specific user.

    So we decided to disable filtering of mails to a specific user.

    But when we checked in the Symantic interface there is no such option to do.

    Can anyone suggest a solution.

    The mail bounces back to the sender having details like

    from:mail delivery system<mailer-daemon@smtp.domainname.com>

    and asks to contact postmaster@domainname.com

     

    Thanks in advance.



  • 2.  RE: How to disable filtering of mails to a specific user?

    Broadcom Employee
    Posted Sep 04, 2012 12:02 PM

    Look up the message in the Message Audit Log to determine why it is not delivered.