Video Screencast Help

How to do backup from network shares

Created: 29 May 2013 | 11 comments

Hi to all,

I have on a backup server BE2012 installed.

generally I use Disk-to-disk-to-LTO5 Autoloader strategy to do my backup.

Now I need to include some shares in backup process that are on a NAS.

I have mapped the share as network drive but BE2012 don't see it and I don't have also possibility to explore my network.

How can I do?

Thanks to all, 


Operating Systems:

Comments 11 CommentsJump to latest comment

ZeRoC00L's picture

BackupExec is running as a service. This effectively means it doesn't know what a 'mapped drive' is, since those only exist for a logged-in user. Because of this, you need to use the UNC path when adding a networked resource as a Backup-to-Disk folder.

E.g. use "\\SERVER\SHARE" instead of "N:\"

If this response answers your concern, please mark it as a "solution"

Alex79's picture


I don't want to write on a network share, I want to copy data from the network share (present on a NAS) on my cartdrige LTO.

If I open backup process, on the left, I see only local drive and I can not browse network :(

Thanks a lot,

pkh's picture

To browse your NAS, you would first have to add it as a server.  Click on the Add Server button on the button bar and then choose to add File Server.  You then specify the UNC path to the share on the NAS.

dalbs's picture

You'll need to enable the selection of user shares in the Backup Exec general settings and then add the NAS to the Backup Exec server list as a file server. You will require at least one Agent for Windows Systems license, but no agent has to be installed on the NAS.

Hope this helps.

EDIT: please see this tech note for more info:

Alex79's picture


I have added my NAS as fileserver and I have also created the backup process.

As you told me... when process start...a license was required!!!!

I Think that this product is too expensive!!!

Is not possible take a backup of data that are on other resources or on a simple NAS in network.

Is not correct!!!

Please, can you let me know which license I have to purchase?

Thanks a lot for your support,


pkh's picture

To backup a remote server or any remote device like a NAS, you would need to buy a Remote Agent for Windows licence.

dalbs's picture

Hi Alex,

At least one Agent for Windows Systems (AWS) license must be installed on the Backup Exec Media Server to perform a share level (CIFS) backup of data.

Alex79's picture


But this license cover all devices I have or I need one license for each NAS??



pkh's picture

You need 1 RAWS licence for each remote device or remote server.

Alex79's picture

WoW!!!  surprise

I have a dedicate server with a LTO5 attached to do backup of 3 servers and 3 NAS.

I have to purchase 3 license for the NAS and 3 for the servers!!!

is too much expensive!!!

I guess I was wrong purchase!!

CraigV's picture

...just to let you know...ARCserve is the same! So it isn't limited to BE.


Alternative ways to access Backup Exec Technical Support: