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How do I check why an email this stuck in the anti spam?

Created: 26 Jul 2013 | 1 comment

Hi again!

I just configure a few domains as good senders so they are not barred from the antispam but some of these emails are still being barred. I want to check why these emails were stuck, there is some log or some option to show me this?

thanks!

Operating Systems:

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BenDC's picture

The Message Audit logs will show you what the Symantec Messaging Gateway did to a message and the reason it took that action.