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How do I check why an email this stuck in the anti spam?

  • 1.  How do I check why an email this stuck in the anti spam?

    Posted Jul 26, 2013 08:03 AM

    Hi again!

    I just configure a few domains as good senders so they are not barred from the antispam but some of these emails are still being barred. I want to check why these emails were stuck, there is some log or some option to show me this?

     

    thanks!



  • 2.  RE: How do I check why an email this stuck in the anti spam?

    Posted Jul 26, 2013 09:28 AM

    The Message Audit logs will show you what the Symantec Messaging Gateway did to a message and the reason it took that action.