Seems like a pretty straight forward question but here's what I've run into.
I recently took over tech support of a small law office. The guy who maintained their network before me purchased and installed the SEP on the server so we don't have the original software or serial numbers. It's still a valid license but we are installing a new server and need to install the software on the new server. Do I need to contact someone at Symantec? Is there a way to do it without speaking to the worthless tech support at Symantec? Any help would be appreciated!