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How do I uninstall a hotfix

Created: 02 Aug 2012 • Updated: 02 Aug 2012 | 4 comments
This issue has been solved. See solution.

I refered to this document http://www.symantec.com/business/support/index?page=content&id=TECH73443 but when I run the vxhf.exe /uninstall I get a error. When I check /help that command isnt there.

Usage:
-------
VxHFBatchInstaller.exe /CP:<CPName> [/Exclude:<HF1.exe>,<HF2.exe>...] [/PreInstallScript:<PreInstallScript.pl>] [ /silent [/forcerestart] ]
VxHFBatchInstaller.exe /list
VxHFBatchInstaller.exe /help
Where CP represents Cumulative Patch.

C:\Program Files (x86)\Common Files\Veritas Shared\WxRTPrivates\CP13_SFWHA_51SP2
>vxhfbatchinstaller.exe /uninstall:HF50
The syntax of the command is incorrect.
 

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Wally_Heim's picture

Hi mhab11,

We don't have a single command to uninstall the entire CP from the server.  However, if you want to remove just a single patch here is how you would do it for a sample patch named Hotfix_1_1_20012_88_2087139:

1. Open a command prompt with Administrator rights.

2. CD in to the folder that contains the extraced patch.

In my example the folder we would cd into would be "c:\Program Files (x86)\Common Files\Veritas Shared\WxRTPrivates\Hotfix_1_1_20012_88_2087139"

3. Run the following command: "vxhf.exe /uninstall:Hotfix_1_1_20012_88_2087139 /silent"

Check the output to see if there were any error when removing the hotfix.  Errors should be shown in RED.  Also check the output to see if the hotfix requires a reboot to complete.

Each hot fix must be uninstalled one at a time.  However, with a little scripting knowledge I'm sure a quick script can be created to uninstall all installed patches.

I hope this helps.

Thank you,

Wally

mhab11's picture

Not Recognized, tryed a few different ways.

C:\Program Files (x86)\Common Files\Veritas Shared\WxRTPrivates\CP13_SFWHA_51SP2
>vxhf.exe /uninstall:Hotfix_5_1_20045_87_2587638_w2k8_x64 /silent
'vxhf.exe' is not recognized as an internal or external command,
operable program or batch file.

C:\Program Files (x86)\Common Files\Veritas Shared\WxRTPrivates\CP13_SFWHA_51SP2
>vxhf.exe /uninstall:Hotfix_5_1_20045_87_2587638
'vxhf.exe' is not recognized as an internal or external command,
operable program or batch file.

C:\Program Files (x86)\Common Files\Veritas Shared\WxRTPrivates\CP13_SFWHA_51SP2
>vxhfbatchinstaller.exe /uninstall:Hotfix_5_1_20045_87_2587638_w2k8_x64
The syntax of the command is incorrect.

Wally_Heim's picture

Hi mhab11,

You cannot run the vxhf.exe command from the CP13_SFWHA_51SP2 folder.  For the on that you list here is what you need to do.

1. Open a command prompt with Administrator rights.

2. run:

      cd "C:\Program Files (x86)\Common Files\Veritas Shared\WxRTPrivates\Hotfix_5_1_20045_87_2587638"

3. run:

      vxhf.exe /uninstall:Hotfix_5_1_20045_87_2587638 /silent

Let me know if these steps work for you.

Thank you,

Wally

SOLUTION