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How do I upload key from MAC to Universal 3.1 in SCKM mode

Created: 10 Jun 2011

One of our users keys was corrupted on the Universal server.

I had the user synchronize from their client.

It created a new user, but with 0 keys.

I deleted the account.

Short of re-enrolling the user, how do I upload the key to the server. Keep in mind our server is in SCKM mode. We need the secret subkey so decryption will take place on the universal server.

Thanks for any help.

User is not using Windows, Just a Mac.

--Bruce D. Meyer