Endpoint Protection

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  • 1.  How do I verify that all my clients and GUPs are getting updates?

    Posted Dec 03, 2012 02:47 PM

    I'm running endpoint protection manager 12.1. I've just inherited it from someone that left the company so I'm attempting to audit the setup. How do I verify that all my clients are getting updated and the gups are getting updated and that the clients are getting updated from the correct GUPs?



  • 2.  RE: How do I verify that all my clients and GUPs are getting updates?

    Posted Dec 03, 2012 08:27 PM

    Use this tool to monitor GUP health. It will tell you all you need to know about your GUPs:

    https://www-secure.symantec.com/connect/downloads/new-sep-content-distribution-monitor-gup-health-checking

    Check these links to verify which clients are/are not getting updates from your GUPs:

    http://www.symantec.com/business/support/index?page=content&id=TECH169006

    http://www.symantec.com/business/support/index?page=content&id=TECH188574



  • 3.  RE: How do I verify that all my clients and GUPs are getting updates?

    Posted Dec 03, 2012 08:59 PM

    HI,

    Check this artical..

    How to determine what content SEP 12.1 clients are downloading from a GUP?

    http://www.symantec.com/docs/TECH188574

    SEP Content Distribution Monitor / GUP monitoring tool

    http://www.symantec.com/business/support/index?page=content&id=TECH156558

    GUP content monitoring tool video

    https://www-secure.symantec.com/connect/videos/sep-content-distribution-monitor-introduction

    Link to download the SEP Content Distribution Monitor Utility 

    https://www-secure.symantec.com/connect/downloads/sep-content-distribution-monitor

    How to analyze Debug logs from GUP to determine which clients are taking definitions from GUP

    https://www-secure.symantec.com/connect/articles/how-analyze-debug-logs-gup-determine-which-clients-are-taking-definitions-gup

    and 

    How to confirm if SEP Clients are receiving LiveUpdate content from Group Update Providers (GUPs)

    http://www.symantec.com/docs/TECH97190



  • 4.  RE: How do I verify that all my clients and GUPs are getting updates?

    Posted Dec 04, 2012 10:52 AM

    this looks good. thanks guys. I'm going to have to spend some time going over this stuff.



  • 5.  RE: How do I verify that all my clients and GUPs are getting updates?

    Posted Dec 04, 2012 03:57 PM

    For me the problem is that most solutions need to be done from the client with debug logging on. There are not many centralised solutions that are usefull. Even this SQL query and associated report doesn't give all the info.

    Would be interesting to know which solutions works best for you.



  • 6.  RE: How do I verify that all my clients and GUPs are getting updates?

    Posted Dec 05, 2012 12:09 AM

    1. Find events regarding updates from the GUP by logging in to the Symantec Endpoint Protection manager (SEPM) console:

    Monitors > Logs > Log type: System Log content: Client activity View log:

     

    2. SEP Content Distribution Monitor will help you to monitor GUP health and status as well as general content deployment.

     

     



  • 7.  RE: How do I verify that all my clients and GUPs are getting updates?

    Posted Dec 05, 2012 01:11 PM

    the report I ran in SEPM for client activity returned over 6000 results. How do I find out which clients are out of date or updating from the wrong gup without reading 6000 log entries?