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How do I verify that all my clients and GUPs are getting updates?

Created: 03 Dec 2012 • Updated: 04 Dec 2012 | 6 comments

I'm running endpoint protection manager 12.1. I've just inherited it from someone that left the company so I'm attempting to audit the setup. How do I verify that all my clients are getting updated and the gups are getting updated and that the clients are getting updated from the correct GUPs?

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.Brian's picture

Use this tool to monitor GUP health. It will tell you all you need to know about your GUPs:

https://www-secure.symantec.com/connect/downloads/...

Check these links to verify which clients are/are not getting updates from your GUPs:

http://www.symantec.com/business/support/index?pag...

http://www.symantec.com/business/support/index?pag...

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

Ashish-Sharma's picture

HI,

Check this artical..

How to determine what content SEP 12.1 clients are downloading from a GUP?

http://www.symantec.com/docs/TECH188574

SEP Content Distribution Monitor / GUP monitoring tool

http://www.symantec.com/business/support/index?page=content&id=TECH156558

GUP content monitoring tool video

https://www-secure.symantec.com/connect/videos/sep-content-distribution-monitor-introduction

Link to download the SEP Content Distribution Monitor Utility 

https://www-secure.symantec.com/connect/downloads/sep-content-distribution-monitor

How to analyze Debug logs from GUP to determine which clients are taking definitions from GUP

https://www-secure.symantec.com/connect/articles/how-analyze-debug-logs-gup-determine-which-clients-are-taking-definitions-gup

and 

How to confirm if SEP Clients are receiving LiveUpdate content from Group Update Providers (GUPs)

http://www.symantec.com/docs/TECH97190

Thanks In Advance

Ashish Sharma

 

 

knfitz's picture

this looks good. thanks guys. I'm going to have to spend some time going over this stuff.

Ian_C.'s picture

For me the problem is that most solutions need to be done from the client with debug logging on. There are not many centralised solutions that are usefull. Even this SQL query and associated report doesn't give all the info.

Would be interesting to know which solutions works best for you.

Please mark the post that best solves your problem as the answer to this thread.
Ajit Jha's picture

1. Find events regarding updates from the GUP by logging in to the Symantec Endpoint Protection manager (SEPM) console:

Monitors > Logs > Log type: System Log content: Client activity View log:

 

2. SEP Content Distribution Monitor will help you to monitor GUP health and status as well as general content deployment.

 

 

Regard's

Ajit Jha

Technical Consultant

ASC & STS

knfitz's picture

the report I ran in SEPM for client activity returned over 6000 results. How do I find out which clients are out of date or updating from the wrong gup without reading 6000 log entries?