I am planning to do a full sync every night.
I tried to rename some and i see new ones the next morning, but
I was hoping once an organizational unit exists that it would keep its org scheme through the sync as long as it keeps the same name.
I see the Data Mapping but am a little unclear on how to get it to work. How does it know what fields key 1 , key 2, and value go to and i do not see a way to trigger a datamap on a none incident/change event like data sync or a simple do now schedule. I watched to data map video, but it does not go into what fields can be used and how you set that.