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How does RMS query the network for an asset import?

Updated: 02 Aug 2010 | 8 comments
charliechye's picture
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Hi there,

I am looking to understand the reason behind the import of Windows Asset taking hours. I notice a task is being fired off at the RMS when I submit an import asset job in CCS. I went to RMS console and can see the multiple records being accepted/rejected. The number of records could be in terms of thousands even when my filter is set to specific machine name at the CCS. Anyone knows how does RMS going about querying the network? It will be great if there is any document around explain how the different components work in CCS/RMS.

Thanks in advance.

Regards
Charlie Chye

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CT-219's picture
11
Nov
2009
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Clarification

Which version of CCS are you using? 9.0 handles things differently than 8.x. Also, if talking 9.x, are you talking about the actual asset import or the data collection? Respond back and I can give you better answers.

Chris Tyrrell
Creative Breakthroughs, Inc.

 

charliechye's picture
12
Nov
2009
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Hi Chris, I am using 9.0.1

Hi Chris, I am using 9.0.1 and I am talking about asset import.

Regards
Charlie  Chye

charliechye's picture
13
Nov
2009
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Hi Chris, it looks like RMS

Hi Chris, it looks like RMS just have to query all the machines in the entire domain (If the Asset Type is set to Windows Machines) even if we specific look for a machine via the hostname. One customer of mine has more than 10000 machines in each domain. Therefore, it becomes inefficient when we know which machine to import. Do you know any other way of import could work around this?

Regards
Charlie Chye

kevin_stultz's picture
13
Nov
2009
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Limiting the Scope of an Asset Import

There are two ways to limit the BV-Control query scope to less than the entire domain.  The first way is in the asset import wizard on limit the scope using the equals operator.  This can be used to limit the import to specific machines or wildcarded names.  Alternatively a BV-Control query can be created and sheduled to run periodically using the RMS Console.  CCS can then be configured to import the assets from the CSV te scheduled query creates.

Kevin

kevin_stultz's picture
13
Nov
2009
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BV Control Query Definition to limit Asset Import Scope

The following support articles has the details along with a query file that would be used for the Windows machines BV-Control query:
http://service1.symantec.com/support/intrusiondetectkb.nsf/854fa02b4f5013678825731a007d06af/ee92773b2708cc0a8825763a007771cf?OpenDocument

Kevin

charliechye's picture
18
Nov
2009
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The Filter doesn't really limit the query to specific machine

Thanks Kevin, the CSV works well. Just to share that the scope limit using equal operator doesn't work. Even when you specify a machine name using equalto operator, the RMS will have to go out to the whole domain to query. It doesn't work in a domain whereby there are > 10-20k machines.

Thanks for sharing.

Regards
Charlie Chye

CT-219's picture
20
Jan
2010
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Keep in mind that the filter

Keep in mind that the filter pares down the assets after they have already been collected. It is a post-collection filter as opposed to a limiter on the front-end. As such, the RMS server goes out and collects data from ALL of the systems in the domain, returns those results to the R&A server, and then the R&A server filters out the results it receives.

Ajey's picture
01
Feb
2010
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Filter to collect informaiton for specific machine

You need to use the following fields to limit the search to specific machine:
"Domain/Workgroup Name" = "TestDom" AND "Machine Name (Pre-Windows 2000)" = "TestMachine01"

If you want to query more than one machine then the filter should be:
"Domain/Workgroup Name" = "TestDom" AND ("Machine Name (Pre-Windows 2000)" = "TestMachine01" OR "Machine Name (Pre-Windows 2000)" = "TestMachine02")

Remember you need to specify both domain and machine name.