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How to downgrade IE 11 to IE 10 to IE9

Created: 16 Dec 2013
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We have a lots of users who is running IE11, but the application is not compatiable with IE11, I try to find the script or doscommand from google, but not luck, when you open the IE, then help about, it will show you the KB2898785, if I run with the command like this

wusa /uninstall /kb:2898785, then screen will said Kb: 2898785 does not exist.

Can someone help me on this?

I need to find the script from downgrade from IE11 to IE10 to IE9 for all the windows 7.

Thanks

Lillian

 

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Comments

Joseph_Carson
Symantec Employee
17
Dec
2013

Why not provide them a

Why not provide them a virtual copy of IE9 on windows 7 then you have the best of both.

https://www-secure.symantec.com/connect/downloads/...

Best Regards,

Anton_Nejolov
Symantec Employee
17
Dec
2013

Open Control Panel > Programs

Open Control Panel > Programs > Programs and feauters

When clik on Installed Updates and search for Internet Explorer 11

Right-Click on IE11 and Uninstall It

Thanks,

Anton N.

SK
Symantec Employee
Accredited
17
Dec
2013

The manual uninstall method

The manual uninstall method is only good for a small number of machines.  

 

For a large number of machines, try the following:  FORFILES /P %WINDIR%\servicing\Packages /M Microsoft-Windows-InternetExplorer-*11.*.mum /c "cmd /c echo Uninstalling package @fname && start /w pkgmgr /up:@fname /norestart

 

Also implement the IE11 blocker (http://technet.microsoft.com/library/dn338147.aspx) afterwards so that it cannot be installed again via WU (a user can still it manually though if they have the relevant rights).

Connect Etiquette: "Mark as Solution" those posts which resolve your problem, and give a thumbs up to useful comments, articles and downloads.

18
Dec
2013

I check the folder FORFILES

I check the folder FORFILES /P %WINDIR%\servicing\Packages /M Microsoft-Windows-InternetExplorer-*11.*.mum /c

 

you can not find the *11.*mum, they are not there

 

Lillian

17
Dec
2013

Make a script from the Guid

Make a script from the Guid that installs the different versions. When you look at it, it will tell you the uninstall guid. You will have to reboot several times and run the other installations to continue t downgrade depending on how you updated it. Also te block IE install that was posted below we ue, since we do not allow upgrades of IE. Might want to try it in your environment. you can find the uninstall in the following path.
HKLM\software\microsoft\windows\current version\uninstall

Good luck!

17
Dec
2013

You actually have a few

You actually have a few options...

CMD if installed as an msu: replace the KB number here with the KB number associated with this update, you can find it in your list of installed updates (not sure if this will work)

wusa /uninstall /kb:2744842 /quiet /norestart

cmd if installed as an msi:

{guid} can be found in the registry where all of the installed software is listed HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall

msiexec /uninstall {GUID} /quiet /norestart

Another option would be to download the installer from http://windows.microsoft.com/en-us/internet-explorer/ie-11-worldwide-languages and import it in to your software library.  Let Altiris generate the command line, and then use the uninstall cmd that it generates as part of an uninstall policy or task. (youll have to extract the msi from the exe. you may need this as well: http://technet.microsoft.com/en-us/ie/dn532244

24
Dec
2013

I can not find any ie in

I can not find any ie in this

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall.

Thanks

Lillian

26
Dec
2013

sorry, you are correct.  I

sorry, you are correct.  I have IE9 isntalled and when i go to programs and features, on the left there is an option for "turn windows features on or off."  Does IE11 show up in this list as well?  If so you will have to

 

http://technet.microsoft.com/en-us/library/hh82482...

Use this to find the feature name for IE

Dism /online /Get-Features >featurelist.txt

 

Search the computer you ran that command on and open the featurelist.txt (mine output to system32) and look for IE. mine was called Internet-Explorer-Optional-amd64. Then apply that to this:

Dism /online /Disable-Feature /FeatureName:Internet-Explorer-Optional-amd64 /Remove

You should then be able to run this as a script on your target systems to uninstall IE 11.

LS05
Accredited
06
Jan
2014

Go to Control Panel >

  1. Go to Control Panel > Programs > Programs and features
  2. Go to Windows Features and disable Internet Explorer 11
  3. Then click on Display installed updates
  4. Search for Internet explorer
  5. Right-click on Internet Explorer 11 > Uninstall
  6. Do the same with Internet Explorer 10
  7. Restart your computer

Or

Go to installed updates and just uninstall IE 11 Windows update.

07
Jan
2014

KB2898785 took me to a

KB2898785 took me to a Cumulative Security Update for Internet Explorer 11, not the IE 11 install.

Assuming these updates came down from Windows Automatic updates, I have used these scripts to roll back the installation in our domain:

wusa /uninstall /KB:2841134 /quiet (This WILL reboot the computer, but you can delay that with the NORESTART or PROMPTRESTART cmds. I couple this with a .REG key to block IE 11 form being reinstalled.)

 

For IE10 this script has worked for me:

wusa /uninstall /kb:2718695 /quiet /norestart (This requires a restart to complete the removal, but I copy an empty .TXT file to the TEMP folder as a marker and then restart using Shutdown.exe.)

 

Good luck.

R.

06
Feb
2014

When I try to download IE9 I

When I try to download IE9 I get this message;

"Internet Explorer did not finish installing

Internet Explorer 9 is already installed on this system."

I use the steps provided above to delete IE9 and reinstall it and get the same message.  I finally installed IE11 and got it to open.  But if I delete it I cannot get IE 9 to work and I must have IE9.

Please help

Igor Perevozchikov
Symantec Employee
Accredited
06
Feb
2014

Hi tek801, probably this will

  1. Don't forget that, first you can find an answer for your question in Knowledge base
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26
Mar
2014

Still having compatability

Still having compatability issues and trying to downgrade from IE 11 to IE 10.  In Control Panel, under Programs and Features, I do not see Internet Explorer to uninstall.  Nor can I figure out, under View Updates, which one upgraded me from 10 to 11.  Running scripts is beyond my skill set. Can someone guide me in the right direction? 

Igor Perevozchikov
Symantec Employee
Accredited
26
Mar
2014

You mean that you don't see

You mean that you don't see any "Internet Explorer" product available in "Programs and Features" ⇒ "View Installed Updates"?

  • Open "View Installed Updates" section ⇒ in right top search field, type "Internet Exporer" ⇒ then it will show you installed I.E version ⇒ click on installed "I.E." ⇒ click "Uninstall" ⇒ reboot server.

Uninstall_I.E11.jpg

As result, if you've uninstalled I.E 11, then I.E 10 will remains. If I.E 10 is uninstalled, then I.E 9 will remains, etc..

  1. Don't forget that, first you can find an answer for your question in Knowledge base
  2. If answer solves your question, then please mark as solution to close a thread
27
Mar
2014

Igor,  I don't see Internet

Igor, 

I don't see Internet Explorer in the "Viewed Installed Updates" section.  I tried a search, as you described, but get the reply "no items match your search."

delvalled
Symantec Employee
27
Mar
2014

Igor's screenshot refers to

Igor's screenshot refers to Windows 7 machines; for Windows 8 machines you should turn it off using the Windows Feature setting:

turn-off-internet-explorer-11.png

28
Mar
2014

I tried that, but then I have

I tried that, but then I have no IE.  Do you know if I can I download and install IE 10 with Windows 8.1?

I need IE 8, 9, or 10 to run work applications from home.

28
Mar
2014

As I said above, to do this

As I said above, to do this via CMD line (or as a CMD Script from your NS) This should do the trick:

 

Dism /online /Disable-Feature /FeatureName:Internet-Explorer-Optional-amd64 /Remove
Igor Perevozchikov
Symantec Employee
Accredited
29
Mar
2014

Install Chrome on Win 8.1 ⇒

Install Chrome on Win 8.1 ⇒ install Chrome "I.E." tab from http://www.ietab.net/ ⇒ open SMP Console via Chrome "I.E" tab and check whether you have same compatility issues like in I.E 11 or not and then temporary use it, till next release of 7.5.x isn't yet released, where I.E 11 will be supported.

Many people asking this question everywhere, because I.E 11 doesn't work for them even with compatibility mode, visiting another internet web sites.'

https://www-secure.symantec.com/connect/blogs/how-temporary-solve-problem-incompatibility-ie-11-smp-75-console-win881

Thanks,

IP.

  1. Don't forget that, first you can find an answer for your question in Knowledge base
  2. If answer solves your question, then please mark as solution to close a thread