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How to downgrade IE 11 to IE 10 to IE9

Created: 16 Dec 2013 | 23 comments

We have a lots of users who is running IE11, but the application is not compatiable with IE11, I try to find the script or doscommand from google, but not luck, when you open the IE, then help about, it will show you the KB2898785, if I run with the command like this

wusa /uninstall /kb:2898785, then screen will said Kb: 2898785 does not exist.

Can someone help me on this?

I need to find the script from downgrade from IE11 to IE10 to IE9 for all the windows 7.



Operating Systems:

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Joseph_Carson's picture

Why not provide them a virtual copy of IE9 on windows 7 then you have the best of both.

Best Regards,

Anton_Nejolov's picture

Open Control Panel > Programs > Programs and feauters

When clik on Installed Updates and search for Internet Explorer 11

Right-Click on IE11 and Uninstall It


Anton N.

SK's picture

The manual uninstall method is only good for a small number of machines.  

For a large number of machines, try the following:  FORFILES /P %WINDIR%\servicing\Packages /M Microsoft-Windows-InternetExplorer-*11.*.mum /c "cmd /c echo Uninstalling package @fname && start /w pkgmgr /up:@fname /norestart

Also implement the IE11 blocker ( afterwards so that it cannot be installed again via WU (a user can still it manually though if they have the relevant rights).

Connect Etiquette: "Mark as Solution" those posts which resolve your problem, and give a thumbs up to useful comments, articles and downloads.

llian's picture

I check the folder FORFILES /P %WINDIR%\servicing\Packages /M Microsoft-Windows-InternetExplorer-*11.*.mum /c

you can not find the *11.*mum, they are not there


mcsereed's picture

Make a script from the Guid that installs the different versions. When you look at it, it will tell you the uninstall guid. You will have to reboot several times and run the other installations to continue t downgrade depending on how you updated it. Also te block IE install that was posted below we ue, since we do not allow upgrades of IE. Might want to try it in your environment. you can find the uninstall in the following path.
HKLM\software\microsoft\windows\current version\uninstall

Good luck!

burndtjammer's picture

You actually have a few options...

CMD if installed as an msu: replace the KB number here with the KB number associated with this update, you can find it in your list of installed updates (not sure if this will work)

wusa /uninstall /kb:2744842 /quiet /norestart

cmd if installed as an msi:

{guid} can be found in the registry where all of the installed software is listed HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall

msiexec /uninstall {GUID} /quiet /norestart

Another option would be to download the installer from and import it in to your software library.  Let Altiris generate the command line, and then use the uninstall cmd that it generates as part of an uninstall policy or task. (youll have to extract the msi from the exe. you may need this as well:

llian's picture

I can not find any ie in this




burndtjammer's picture

sorry, you are correct.  I have IE9 isntalled and when i go to programs and features, on the left there is an option for "turn windows features on or off."  Does IE11 show up in this list as well?  If so you will have to

Use this to find the feature name for IE

Dism /online /Get-Features >featurelist.txt

Search the computer you ran that command on and open the featurelist.txt (mine output to system32) and look for IE. mine was called Internet-Explorer-Optional-amd64. Then apply that to this:

Dism /online /Disable-Feature /FeatureName:Internet-Explorer-Optional-amd64 /Remove

You should then be able to run this as a script on your target systems to uninstall IE 11.

LS05's picture
  1. Go to Control Panel > Programs > Programs and features
  2. Go to Windows Features and disable Internet Explorer 11
  3. Then click on Display installed updates
  4. Search for Internet explorer
  5. Right-click on Internet Explorer 11 > Uninstall
  6. Do the same with Internet Explorer 10
  7. Restart your computer


Go to installed updates and just uninstall IE 11 Windows update.

R. Olmstead's picture

KB2898785 took me to a Cumulative Security Update for Internet Explorer 11, not the IE 11 install.

Assuming these updates came down from Windows Automatic updates, I have used these scripts to roll back the installation in our domain:

wusa /uninstall /KB:2841134 /quiet (This WILL reboot the computer, but you can delay that with the NORESTART or PROMPTRESTART cmds. I couple this with a .REG key to block IE 11 form being reinstalled.)

For IE10 this script has worked for me:

wusa /uninstall /kb:2718695 /quiet /norestart (This requires a restart to complete the removal, but I copy an empty .TXT file to the TEMP folder as a marker and then restart using Shutdown.exe.)

Good luck.


tek801's picture

When I try to download IE9 I get this message;

"Internet Explorer did not finish installing

Internet Explorer 9 is already installed on this system."

I use the steps provided above to delete IE9 and reinstall it and get the same message.  I finally installed IE11 and got it to open.  But if I delete it I cannot get IE 9 to work and I must have IE9.

Please help

Igor Perevozchikov's picture

Hi tek801,

probably this will be helpful to fix your issue ⇒

  1. Don't forget that, first you can find an answer for your question in Knowledge base
  2. If answer solves your question, then please mark as solution to close a thread
MedPro's picture

Still having compatability issues and trying to downgrade from IE 11 to IE 10.  In Control Panel, under Programs and Features, I do not see Internet Explorer to uninstall.  Nor can I figure out, under View Updates, which one upgraded me from 10 to 11.  Running scripts is beyond my skill set. Can someone guide me in the right direction? 

Igor Perevozchikov's picture

You mean that you don't see any "Internet Explorer" product available in "Programs and Features" ⇒ "View Installed Updates"?

  • Open "View Installed Updates" section ⇒ in right top search field, type "Internet Exporer" ⇒ then it will show you installed I.E version ⇒ click on installed "I.E." ⇒ click "Uninstall" ⇒ reboot server.


As result, if you've uninstalled I.E 11, then I.E 10 will remains. If I.E 10 is uninstalled, then I.E 9 will remains, etc..

  1. Don't forget that, first you can find an answer for your question in Knowledge base
  2. If answer solves your question, then please mark as solution to close a thread
MedPro's picture


I don't see Internet Explorer in the "Viewed Installed Updates" section.  I tried a search, as you described, but get the reply "no items match your search."

delvalled's picture

Igor's screenshot refers to Windows 7 machines; for Windows 8 machines you should turn it off using the Windows Feature setting:


MedPro's picture

I tried that, but then I have no IE.  Do you know if I can I download and install IE 10 with Windows 8.1?

I need IE 8, 9, or 10 to run work applications from home.

burndtjammer's picture

As I said above, to do this via CMD line (or as a CMD Script from your NS) This should do the trick:

Dism /online /Disable-Feature /FeatureName:Internet-Explorer-Optional-amd64 /Remove
mconyers's picture

This command didn't work for me when attempting to remove IE 11 from W2K8 Server R2.  The command produces the following error:

"Dism /online /Disable-Feature /FeatureName:Internet-Explorer-Optional-amd64 /Remove

Deployment Image Servicing and Management tool
Version: 6.1.7600.16385

Image Version: 6.1.7601.18489

Error: 87

The remove option is not recognized in this context.
For more information, refer to the help."

burndtjammer's picture

Youll have to look to see the feature is called (as far as DISM) is concerned and then remove the offending feature.

Igor Perevozchikov's picture

Install Chrome on Win 8.1 ⇒ install Chrome "I.E." tab from ⇒ open SMP Console via Chrome "I.E" tab and check whether you have same compatility issues like in I.E 11 or not and then temporary use it, till next release of 7.5.x isn't yet released, where I.E 11 will be supported.

Many people asking this question everywhere, because I.E 11 doesn't work for them even with compatibility mode, visiting another internet web sites.'



  1. Don't forget that, first you can find an answer for your question in Knowledge base
  2. If answer solves your question, then please mark as solution to close a thread
slopswap's picture

There are two different ways to uninstall IE10 or downgrade that to lower version.You can do that by simply uninstalling your current version of Internet Explorer 10 and get new version but you will need to make sure that uninstaller delete each and every files, Otherwise you will get file conflicting error. I would suggest you to read the article of getspool for more details.

Hope that would help you out.


Mohd Wasique's picture

We have downgraded to ie8 due to some application compatibility issue and it worked for for us.

Create a batch file with below contents:

TASKKILL /F /IM iexplore.exe /T
FORFILES /P %WINDIR%\servicing\Packages /M Microsoft-Windows-InternetExplorer-*11.*.mum /c "cmd /c echo Uninstalling package @fname && start /w pkgmgr /up:@fname /quiet /norestart"
FORFILES /P %WINDIR%\servicing\Packages /M Microsoft-Windows-InternetExplorer-*10.*.mum /c "cmd /c echo Uninstalling package @fname && start /w pkgmgr /up:@fname /quiet /norestart"

execute the batch and restart the machine. Hope it will help you.