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How to download 10.3.2 (latest version)

Created: 02 Feb 2014 | 3 comments

My support licence has expired and I would happily re-enable support on an annual basis but it seems that once expired, I cannot renew it.

On File Connect, it is stuck at 10.2.1 and the trial version is still 10.3.1. 

I see that 10.3.2 is available but cannot find a download link. Do I wait until the trial updates (when will that be?).

I assume that my 'lifetime' licence for PGP/SDE permits me to use the latest version of SDE unless I am taking a liberty by continuing to update.

Operating Systems:

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dcats's picture

Hi lordbeau,

Unfortunately it seems you are not entitled to update the product.
Please have a look at http://www.symantec.com/connect/forums/pgp-license...
However, sometimes it is worth checking with Symantec Customer Care, because you may just need a new serial number, this of course assuming you're entitled to update.

If you wish to renew the license, please contact a Symantec sales representative/partner or for licensing questions the Customer Care department http://www.symantec.com/support/assistance_informa...

In case you would like to test the trial version you need to wait until it's updated. I will see if I can get more details about this.

Rgs,
dcats

Sue H's picture

Hi lordbeau. I believe you can now download the trial version of Encryption Desktop 10.3.2 from FileConnect. Please let us know if you still have issues. Thanks! ...sue

lordbeau's picture

Downloaded with thanks!

Your help is appreciated.