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How to edit/remove information entered by users after "Set User Information Collection" has been enabled

Created: 18 Sep 2012 • Updated: 09 Feb 2013 | 4 comments
This issue has been solved. See solution.

I am running SEPM 12.1.1 MP1 and I need to edit or remove the inforation that my users entered after applying the feature. Some of the users did not enter the info in the correct format.

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_Brian's picture

Should be able to do this on their client.

Open SEP GUI

Change Settings >> Client Management >> Configure Settings >> General tab

Under User Information, select Update User Information and edit as necessary.

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SOLUTION
Mohan Babu's picture

Hope Brian suggestion will take care of this issue... Hugs

Mohan Babu

moglie20@gmail.com

+91 9884382160

Your satisfaction is very important to us.If you find above information helpful or it has resolved your issue...please mark it accordingly :)

Ashish-Sharma's picture

 

How do I get the "User Info" tab updated for each user with a managed Symantec Endpoint Protection (SEP) client without a manual edit in the Symantec Endpoint Protection Manager (SEPM)

http://www.symantec.com/business/support/index?page=content&id=TECH90898

User information is not added to the Symantec Endpoint Protection Manager

http://www.symantec.com/business/support/index?page=content&id=TECH194427

Check this thread

https://www-secure.symantec.com/connect/forums/fill-user-info-threw-sepm-client-system

Thanks In Advance

Ashish Sharma