Endpoint Protection Small Business Edition

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  • 1.  How to edit/remove information entered by users after "Set User Information Collection" has been enabled

    Posted Sep 18, 2012 10:10 AM

    I am running SEPM 12.1.1 MP1 and I need to edit or remove the inforation that my users entered after applying the feature. Some of the users did not enter the info in the correct format.



  • 2.  RE: How to edit/remove information entered by users after "Set User Information Collection" has been enabled
    Best Answer

    Posted Sep 20, 2012 02:41 PM

    Should be able to do this on their client.

    Open SEP GUI

    Change Settings >> Client Management >> Configure Settings >> General tab

    Under User Information, select Update User Information and edit as necessary.



  • 3.  RE: How to edit/remove information entered by users after "Set User Information Collection" has been enabled

    Posted Sep 23, 2012 12:38 AM

    Hope Brian suggestion will take care of this issue... Hugs



  • 4.  RE: How to edit/remove information entered by users after "Set User Information Collection" has been enabled

    Posted Oct 07, 2012 07:30 PM

    Hi Jungleboy,

    I believe this is what you are looking for.

    http://www.symantec.com/docs/HOWTO55443

    http://www.symantec.com/docs/TECH90898

     

     

    Let me know if this helps. Cheers.



  • 5.  RE: How to edit/remove information entered by users after "Set User Information Collection" has been enabled

    Posted Oct 07, 2012 10:18 PM

     

    How do I get the "User Info" tab updated for each user with a managed Symantec Endpoint Protection (SEP) client without a manual edit in the Symantec Endpoint Protection Manager (SEPM)

    http://www.symantec.com/business/support/index?page=content&id=TECH90898

    User information is not added to the Symantec Endpoint Protection Manager

    http://www.symantec.com/business/support/index?page=content&id=TECH194427

    Check this thread

    https://www-secure.symantec.com/connect/forums/fill-user-info-threw-sepm-client-system