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How to enable LiveUpdate button in client?

Created: 19 Aug 2011 • Updated: 19 Aug 2011 | 2 comments
This issue has been solved. See solution.

Somehow I've got the LiveUpdate button in the client disabled.  When I hover over it it says "Your administrator has locked this feature".  How do I unlock it, and does that procedure only enable this button and nothing else?

I have location awareness on and a policy to get updates from the SEPM when on the LAN and updates from Symantec when the laptop is at home and disconnected from the SEPM.  Our VPN connection requires updated SEP definitions, so I'd like to enable the button (at least for the "disconnected" location) for the end user to use if the laptop has been off for a week or so.

Thanks.  (version 11.0.6300.803)

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Rafeeq's picture

You need to enable scheduling for that

open sepm

clients

policies-liveudate, select symatnec liveupdate server

then click on scheduling, once this is done, u select enable clients to manually run liveupdate, it wll be enabled.

 

How to allow Symantec Endpoint Protection (SEP) users to run LiveUpdate manually

 

http://www.symantec.com/business/support/index?page=content&id=tech105653

SOLUTION