Endpoint Protection

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  • 1.  How to ensure remote clients who do not connect to the network still get updates

    Posted Apr 18, 2013 07:32 AM

    Hi All

    Subject title says it all

    I have over 100 remote users who do not connect to the network on a regular basis and I want to know how I configure the clients to ensure that they get the virus definitions from Symantec if the default live update server isn’t available to them.

    Also is it possible to limit this when they are connecting to a low speed connection such as 3G?

    Sorry if these are basic questions but I’ve had this dropped on me and not quite sure where to start

     

    My current settings for live update are (only showing enabled options)

    Live Update Server Settings

    Use the default Management Server – Enabled

    Use A Live update Server (use default Symantec Live Update Server)  - Enabled

    Under the Advanced Setting

    Allow the user to manually Launch Live Update – enabled

     

    If you need any further info please ask

    Thanks

     



  • 2.  RE: How to ensure remote clients who do not connect to the network still get updates

    Posted Apr 18, 2013 08:11 AM

    create this policy

     

    How to configure mobile computers to automatically download virus definitions when disconnected from the Symantec Endpoint Protection Management console

     

    http://www.symantec.com/business/support/index?page=content&id=TECH104571



  • 3.  RE: How to ensure remote clients who do not connect to the network still get updates

    Posted Apr 18, 2013 08:47 AM

    Give them a separate LiveUpdate policy and configure it to so that the clients go out to Symantec LiveUpdate only.



  • 4.  RE: How to ensure remote clients who do not connect to the network still get updates

    Posted Apr 18, 2013 09:15 AM

    Many Thanks both for your help this is the answer I was looking for

     

    Cheers

     

     



  • 5.  RE: How to ensure remote clients who do not connect to the network still get updates

    Posted Apr 18, 2013 09:36 AM

    The article below mentiones all the possibilities offered for updating the SEP client:

    How to update virus definitions and other content with Symantec Endpoint Protection and Symantec Network Access Control

    Article:TECH102467  |  Created: 2007-01-11  |  Updated: 2011-07-01  |  Article URL http://www.symantec.com/docs/TECH102467