How to exclude particular email address from CA Random Sampling!
I am tring to find a way to exclude a particular email address from being captured in CA Randoming sampling.
I have tried Configuration --> Settings --> Random Capture --> Exclude items with this text in subject, but it doesn't seems to be working.
In the above option i have specified the exact subject like as the email i want to be excluded (without quotes), this email is a system generated by our spam filter with a specific subject line.. (xxx xxx - IronPort Spam Qurantine Notification). Also i restarted EVAMS after this modification.