Video Screencast Help

How to find my serial number?

Created: 13 Nov 2007 • Updated: 21 May 2010 | 1 comment

Hi there,

I have recently started a new job and we're having a few issues with Backup Exec. I'd like to upgrade Backup Exec 10 to 10d to see if it fixes these problems, but we can't find the original media, box or serial number.

Is there any way to find out what our serial number is from the server Backup Exec 10 is installed on?

Thanks!
Drew

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Ken Putnam's picture
Look for a file called BESERNUM.XML (or TXT I can't remember when they switched)
 
But if you are going from v10.0 to v10d, just download v10d and install on top of the existing code, all your local info will be migrated forward
 
 
v10.1.5629.3 here
 
SP4 here
 
Driver Pack here

If this response answers your concern, please mark it as a "solution"