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How to Find SEP Clients that are designated as Unmanaged Detectors

Created: 31 Oct 2011 • Updated: 01 Nov 2011 | 8 comments
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Hello,

 

Several of our SEP clients were designated as Unmanaged Detectors, problems is, I'm not sure WHICH SEP clients are Unmanaged Detectors.

 

When I go to Clients > Tasks > Search Clients

 

There is no Search Field that says, "Unmanaged Detector"

 

Please help.

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Chetan Savade's picture

Updated

Hi,

Best Practices: When to use the "Find Unmanaged Computers" or "Unmanaged Detector" features in Symantec Endpoint Protection 11.0

http://www.symantec.com/docs/TECH104340

How to enable the Unmanaged Detector in Symantec Endpoint Protection Manager (SEPM)

http://www.symantec.com/docs/TECH105921

Setting notifications when using the "Unmanaged Detector" feature in the SEPM

http://www.symantec.com/docs/TECH104897

If you are talking about SEP 12.1 then check following threads

https://www-secure.symantec.com/connect/forums/where-find-unmanaged-computers-sep-121-enterprise-beta

https://www-secure.symantec.com/connect/forums/where-did-find-unmanaged-computers-go-121

Chetan Savade
Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

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S.Kumar's picture

Hi,

 

you can only find a client which is set as an unmanaged computer is by it's icon.When you check the client which is set as unmanaged detector in the clients tab it will have an icon that has 3 squares(computer like icon).

Thanks & Regards,

SKumar

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RSASKA's picture

So in other words, I have to manually look at ALL clients and determine whether it is an Unmanaged detector based on it's icon.

 

Rather than running a simple search.

 

Ok, I went to the links Mick posted and voted in favor of having this feature in SEP.

The Enemy's greatest fear is that you'll discover who you really are, what you're really worth, and where you're headed.

 

pete_4u2002's picture

Yes, with this version ICON will help to know clients that are acting as unmanaged detector.

RSASKA's picture

Is there is registry key that designates a SEP client as an Unmanaged Detector?

 

Perhaps one can run a script...

The Enemy's greatest fear is that you'll discover who you really are, what you're really worth, and where you're headed.

 

Weisman's picture

In the top of the Home screen look at the "Security Status" click "More Details" if you have "Percentage of computers that do not have the client installed:" checked in the preferences you can see which "Detector" is active.

 

 

Unknown Device Failures

Unknown Devices: 1
Total Computers: 168
Failure Ratio: 1%
Maximum Acceptable Failure Ratio: 50%
Unmanaged Detector IP Address MAC Address
spr-ob4-wwlt 192.168.245.68 00-40-8c-a4-19-1f
SOLUTION
RSASKA's picture

Weisman,

 

I guess this is the best solution SEP has so far. It's certainly more helpful than going through each Client group and looking for Unmanaged Detector icon.

The Enemy's greatest fear is that you'll discover who you really are, what you're really worth, and where you're headed.