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How to find VPN user on SEPM

Created: 13 Feb 2013 • Updated: 28 Feb 2013 | 13 comments
This issue has been solved. See solution.

I am Getting everyday alert on virus incident for VPN users.

Unable to locate them on WAN. 

SEPM 11 mp3 version. 

Any ideas????

 

Wud be glad for ideas apart from SEPM. 

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Ashish-Sharma's picture

Hi,

It's unmanged sep client ?

If yes you can't find in sepm

 

Thanks In Advance

Ashish Sharma

 

 

Ashish-Sharma's picture

So you can search in sepm cosole by host name or ip address

Thanks In Advance

Ashish Sharma

 

 

.Brian's picture

Did you search by PC name?

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EndpointeR's picture

All I have is a VPN ip address.. 

notifications are configured is such a way that only  VPN ip address is sent via notification. 

.Brian's picture

If you look in SEPM, it should show a user name for the SEP client

Do you not have access to the SEPM?

Can you ask the admin to look? Once you get a username than it should be easy as you know who it is

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

EndpointeR's picture

I have searched through SEPM for that particular VPN IP and it did not match any reporting clients. 

I have full admin rights to SEPM. 

My problem is to find the user or machine with this VPN IP address either using SEPM or any alternate means..and run a scan from SEPM. 

PLS do help Brian81

.Brian's picture

It sounds like this client is unmanaged? If it was reporting to the SEPM , you would be able to see some record of it.

Otherwise, you would need to check your VPN concentrator to determine connection information.

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

EndpointeR's picture

Brian81Given the fact that it is a VPN Ip address and Managed client...

Is there any records or logs or anything that can be generated from SEPm

.Brian's picture

Since it is a managed client, the SEP client should record all the relevant info (user name, IP, hardware specs, SEP version, SEP components installed) for you to search on.

I have many VPN users connected in and all this information is available to me in the SEPM.

But, it sounds like you are not getting this info?

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

SOLUTION
EndpointeR's picture

Yes Exactly..

I am not able to see any info about VPN usrs..

Any Config needs 2b checked or added?

All i Get is an IP address. 

Ashish-Sharma's picture

Hi,

If sep client are unmanged not showing sepm console.You can't find any report.

Thanks In Advance

Ashish Sharma

 

 

Ashish-Sharma's picture

hi,

If you using unmanged Client it's not showing sepm console and not found any logs

Thanks In Advance

Ashish Sharma