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how fix Pendrive shortcut the Folder Virus in sepm 11

Created: 25 Oct 2013 • Updated: 25 Oct 2013 | 3 comments

Some  users in our network have recently been affected  by the USB Flash Drive shortcut virus . creates shortcut of folders and hides the folders.

which virus affect and hwo to fix through sepm 11 ..........please as soon as possible.

Operating Systems:

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James007's picture

Using Symantec Support Tool, how do we Collect the Suspicious Files and Submit the same to Symantec Security Response Team.

Check also this thread


Try to install Microsoft patch

Microsoft Windows Shortcut 'LNK/PIF' Files Automatic File Execution
Microsoft Security Bulletin MS10-046/ (KB2286198)

Microsoft Windows Server Service RPC Handling Remote Code Execution
Nortel Response to Microsoft Security Bulletin MS08-067/ (KB958644)

Brɨan's picture

Submit the sample to symantec:

Also, disable autorun for all your PCs.

Kickoff full scans on them as well.

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

Mithun Sanghavi's picture


Have you created a Case with Symantec Technical Support?? It is adviced to create a case.

I would advise you to upload this suspicious file to the Symantec Security Response Team on -


Secondly in your case, it is advisable to follow few important steps:

1) Make sure all these machines are Patched with ALL Latest MS security patches and service packs.

2) Make sure the machines are installed with the Latest Symantec virus definitions.

3) Disable the Autorun Feature on the machine.

Preventing a virus from using the AutoRun feature to spread itself

Later, incase of suspicious activity still happening, then follow the steps provided in the Article below:

Using Symantec Help (SymHelp) Tool, how do we Collect the Suspicious Files and Submit the same to Symantec Security Response Team.

Here's some advice from Security Response on how to make the best use of SEP.  Auto-Protect with traditional AV derfinitions alone is not enough for a complete defence against today's sophisticated threats: using IPS, Insight etc is crucial.  And, of course, educated users following best security practice... that';s the best protection.

Hope that helps!!

Mithun Sanghavi
Associate Security Architect


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