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How to force Client to take Update from SEPM Server only(no internet update).

Created: 06 Jul 2014 • Updated: 05 Mar 2015 | 7 comments
prasun's picture
This issue has been solved. See solution.

How to enable client to take the updates from SEPM Server only and not from Internet.

Operating Systems:

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Sumit G's picture

What is the configuration done in your live update policy?

You can set "Use the default management server" to Downloads the updates from the Symantec Endpoint Protection Manager,

Symantec Endpoint Protection Manager - LiveUpdate - Policies explained
padding: 1px;padding-bottom: 3px ;font: 12px Arial; text-align: left;">Article:TECH104435 padding: 1px;font: 12px Arial; text-align: left;"> |  padding: 0px;font: 12px Arial; text-align: left;">Created: 2008-01-20 padding: 1px;font: 12px Arial; text-align: left;"> |  padding: 1px;font: 12px Arial; text-align: left;">Updated: 2010-11-30 padding: 1px;font: 12px Arial; text-align: left;"> |  padding: 1px;font: 12px Arial; text-align: left;">Article URL


Sumit G.

James007's picture

Make the following change to the LiveUpdate policy:

Policies > LiveUpdate > LiveUpdate Settings policy > Edit the policy

By default, "Use the default management server (recommended)" is checked,uncheck "Use default Symantec LiveUpdate server

How client computers receive content updates
Article:HOWTO80888  | Created: 2012-10-24  | Updated: 2013-10-07  | Article URL
Managing content updates
Article:HOWTO80884  | Created: 2012-10-24  | Updated: 2013-10-07  | Article URL
technical_specialist's picture

Log in an go to Policies >> LiveUpdate

Select your specific policy and edit it accordingly.

On Server Settings tab make sure to check the box for "Use the default management server"

Uncheck the other and Click Ok.

Brɨan's picture

In your LiveUpdate policy, under Server Settings, unchecl "Use a LiveUpdate server" and only ensure "Use the default management server" is checked.

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prasun's picture

Now update is from default management server only...

How to configure client to take update from server at fixed time period. As i see no option on this.

James007's picture

There no option available.

Once SEPM will update virus defination,SEP client automatic update next heart beat setting.

You can adjust the schedule that Symantec Endpoint Protection Manager uses to download content updates from LiveUpdate to the management server. For example, you can change the default server schedule frequency from hourly to daily to save bandwidth.

Configuring the LiveUpdate download schedule for Symantec Endpoint Protection Manager
Article:HOWTO54810 | Created: 2011-06-29 | Updated: 2011-12-20 | Article URL

See as per below Mithun comments

Sumit G's picture

There is not be anyo of the option that where you can schedule the client to take the update on the respective time period. As you can set the server to take the download from symantec server on scheduled time.

Below of the thread guide you


Sumit G.