Patch Management Solution

Hello

For example, Microsoft released June patches. I already setup push schedule (from 22:00- 06:00).

Let's say, we have new laptop and want get update asap. So I change to "Run as soon as possible" in patches management. However when I check the laptop,  I can see patches name in software update tab, but they didn't install even wait for 1 hour.

How come?

Thanks

What's your agent update interval?  After you changed the policy for that particular update, did you wait for your agent to check in and get the updated policy?

In the SMA go to Settings > and click Update and see what happens.

Agent update interval is evry 6 hours. However I already did manual update. That's mean, go to Settings > and click Update , but nothing happens

Thanks

Are you using maintenance windows?

Yes, the patches will push by maintenance windows from 20:00-05:00 every day.

That's why.  You need to specify that a given Software Update Plug-In policy (agent config) can override the Maintenance Window.

To check your Maintenance Window settings go to Settings > Agents/Plugins > Symantec Management Agent > Settings > Maintenance Windows

See the attached screenshot.  You'll need to check the checkbox at the bottom of that image in order for the Software Update Agent to override the Maintenance Window or else it will patch when the Window opens like regular behavior.

Maintenance Windows allow you to queue up actions against a system to allow them to happen only during the defined window, regardless of when those actions are scheduled.

Thanks a lot. It's works!!!!!

Great!  Can you mark one of my comments as a solution?

Thanks!

Done, thanks again.